Business Change Manager / Training Lead

Michael Page (UK)
Manchester
GBP 40,000 - 60,000
Job description
  • Exciting opportunity to help shape and deliver flexible learning for students.
  • Long term contract opportunity with hybrid working

About Our Client

The client is a University based in Manchester.

Job Description

Key Role Responsibilities

  • Provide support for change managers, business leads, project teams, and other relevant colleagues to ensure that the change projects deliver against their objectives.
  • Work with colleagues to define and deliver projects. This will include understanding and interpretation of a range of information, both verbally and in writing.
  • Work with the PMO Project Manager to support the production of project plans, schedules and reports for a range of audiences, including but not limited to project budgets and financial updates, risk and issues logs, and technical specifications to meet the project and client requirements.
  • Work with the business sponsor(s), business lead(s) and other colleagues as appropriate, to develop change management plans for projects including communications plans and schedules.
  • Provide advice and guidance to the University's senior managers, including Faculty/School-based managers, on key matters arising from the project. In particular, to develop and ensure consistent implementation of agreed process improvements to support the project.
  • Management of significant process and organisational change, including management of staff through organisational change and successful implementation of radical and innovative solutions.
  • Analysis of complex data, including interpreting and recognising trends and patterns, comprehension of complex information, and identifying additional data sources or best practices to help devise solutions.
  • Lead and/or make a significant contribution to institutional committees and groups governing the project.
  • Benchmark and develop KPIs for the project so that the University can be seen as a leader exemplifying best practice, including sharing and learning from the experience of others.
  • Lead, organise and direct the work of the project team so that its objectives are met and it is operating efficiently and effectively.
  • Work closely with the PMO to access available resources and support, including the use of standard operating procedures.
  • Undertake such other duties as may be required from time-to-time commensurate with the level of responsibility of the role.

The Successful Applicant

The successful candidate will have a strong track record leading the design and delivery of training for systems and processes, have experience of teaching and learning tools, and change management experience.

Experience required:

  • Significant experience of managing, or making a significant contribution to, large change projects.
  • Evidence of a proactive approach to generating new ideas, seeing and seizing opportunities and the ability to create and communicate these plans.
  • The ability to innovate and understanding of associated change management skills and methodologies.
  • Excellent leadership, team building and decision making skills combined with the ability to motivate staff.
  • Excellent interpersonal skills with the ability to engage constructively with stakeholders at all levels.
  • Excellent project management skills within a complex environment.

What's on Offer

The role offers a 12 month contract with flexibility for home working. It is anticipated that the successful candidate will need to spend 2 days a week onsite.

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