Business Change Manager (Rota Design Specialist)

East of England Ambulance Service NHS Trust; Nuthampstead; On-site; GBP 40,000 - 70,000

Job description

An exciting opportunity has arisen for a Business Change Manager on a fixed term contract for 15 months.

Knowledge and previous experience of developing Workforce rotas and scheduling services is essential, alongside experience of organising and delivering complex project plans.

Suitable applicants will have subject matter expertise in workforce rostering and project management skills, as needed to support the successful delivery of changes required by the Team Based Working Programme.

The post holder will lead, facilitate, and support system users to enable ongoing benefits realisation and ensure optimum use of systems and processes. Leading on the management of staff benefits in conjunction with the Project Manager and key stakeholders, they will ensure that benefits are planned and realised.

As a Business Change Manager, the post holder will be required to lead change initiatives and projects, both across directorates and with partner agencies, to deliver the changes required in all service lines and geographical areas of EEAST.

Please ensure that your application directly refers to your skills in these areas and those outlined within the person specification.

The Business Change Manager Will:

• support with the development of benefits maps, profiles and review documentation and initiating regular benefits reviews post initiative closure.
• support and guide the service through transformational change, ensuring all users are adequately prepared for implementation and adoption of the changes.
• maximise the potential benefits of any system milestones to ensure that the Trust and its employees can easily use the full functionality of the systems.
• Identify opportunities for improvements, innovations, and future proofing of systems.

The responsibilities will vary according to the needs of the programme, ranging from providing expert advice on Team Based rota design matched to demand, contracted hours and Working Time Directive, Scheduling process, facilitation of internal and external stakeholders at engagement events, preparation of business cases, project initiation documents, managing the implementation of agreed changes, through to realising the benefits of changes made, post-project evaluation and sharing lessons learnt across the organisation.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.

At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.

We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

For further details / informal visits contact: Name: Steve West Job title: Programme Director Email address: [e-mail] Telephone number: 07736 618463