Business Banking Relationship Manager

The Bank Teller will be our clients’ first impression of the Pioneer culture and brand. In this role you will embody and exemplify our IMAGINE culture within your team. This will encompass listening, understanding and anticipating the clients’ needs and providing outstanding service in every interaction. You will execute transactions with professionalism and accuracy. In doing so, you will support and carry out Pioneer’s vision to build a partnership with our clients to both meet their current needs and achieve their financial goals.

Essential Job Functions :

• Provides outstanding service and solutions to our clients.
• Processes all transactions accurately, including, but not limited to, deposits / withdrawals to accounts, payments on loans, check cashing, money order purchases, etc.
• Acts as a first line of defense in detecting potentially fraudulent activities.
• Adheres to all policies and procedures to maintain compliance standards.
• Builds relationship with clients by identifying financial needs and referring opportunities to branch colleagues.

Education & Experience :

• High School graduate (or GED) required, or current high school student anticipating graduation.
• Strong mathematical skills required.
• Minimum of six months cash handling experience and customer service experience preferred.
• Minimum of six months customer service experience, recommending and referring products and services preferred.
• Ability to adapt to evolving technologies and systems.