Business Assistant

JPMorganChase; London; On-site; GBP 60,000 - 80,000; Full time

Job description

Job Summary:

As a Business Assistant in the Investment Bank, you will be required to support at a senior level within this fast-paced environment. All applicants should have a solid EA background working with senior stakeholders gained in an office environment and possess a strong degree of flexibility given the demanding nature of this role, able to demonstrate an advanced Assistant skillset. Additionally, you should have a high degree of confidentiality, strong work ethic, good time management, resourcefulness, diligence, and a strong business and client deliverable focus.

Core Responsibilities:

1. Advanced, proactive diary management; to include internal/external meetings, conference calls, and ability to support orchestration of Off-Sites/Town Halls/Skip-Levels.
2. Partner with relevant groups to execute travel and entertainment booking and enable expense processing within policy - Escalates and enforces all CIB/Firmwide T&E policies with their team including receipt requirements and timely handover of required information.
3. Internal and external client handling to include client facing interaction and co-ordination of department scheduling & transactional activity.
4. Ability to face off to wider support groups and partner with Business Management and other key business stakeholders cross LoB.
5. Ability to utilise internal systems, complete accurate data entry, produce reporting and collate information as required.
6. Oversight for distro lists, technology usage and other administrational housekeeping.
7. Become integral part of business, understand changeable group priorities and business expectation.
8. Partnership with assistants cross LoB to provide coverage as required.
9. Additional involvement in PPT, projects and training for the right candidate subject to performance.

Essential Skills/Experience:

1. Professional client handling, ability to build and maintain business relationships.
2. Full competency in diary management, can apply good judgment and understand competing priorities.
3. Strong, executive communication style both written and verbal.
4. Experience of effectively arranging travel, production of accurate itineraries, plan B & C, able to navigate systems well and apply good judgment on how to optimise travellers time and business costs.
5. Can demonstrate pro-activity and ownership within the role.
6. High level technical capabilities.
7. Strong awareness of expense systems and cost control initiatives e.g., can champion expense policy.
8. Polished, professional approach, calm and composed manner, ability to work in a pressured environment and partner effectively across different hierarchies.
9. Exhibits a positive, common sense approach and can drive forward seniors schedule for efficient time management.
10. Is flexible, willing, and receptive to change.
11. Has a high level of attention to detail and delivers high quality results.
12. Understands the culture of an Investment Bank and can quickly grasp the political landscape and key people within the organisation.
13. Is a strong team player and solution orientated.
14. Has potential to act as a role model to peers.
15. Stays current with all CIB/Firmwide Policies and can comfortably ensure those they support understand how to adhere to same. Will escalate concerns or issues.