Business Analyst - Wallet Fraud Strategy

ExlService Holdings, Inc.; London; Hybrid; GBP 40,000 - 80,000

Job description

Business Analyst - Wallet Fraud Strategy

Job Description

EXL (NASDAQ: EXLS) is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect.

We are headquartered in New York and have more than 59,000 employees spanning six continents. For more information, visit www.exlservice.com.

Role Title:Business Analyst - Wallet Fraud Strategy

BU/Segment:Banking / Analytics

Location: Swindon, United Kingdom (Flexible hybrid working)
Employment Type: Umbrella Contractor to start ASAP

Summary of the role:

We are looking for a skilled Business Analyst to support wallet fraud strategy initiatives within our banking team. This role will involve analysing existing fraud processes, gathering business requirements, and driving implementation efforts to enhance security and compliance measures.

As part of your duties, you will be responsible for:

• Gather and document business requirements related to wallet fraud prevention.
• Analyse existing digital wallet fraud processes, identifying areas for improvement.
• Support technical and operational assessments of digital wallet infrastructure.
• Assist in defining API interfaces and functional requirements for fraud prevention.
• Contribute to feature development and strategic initiatives aimed at mitigating fraud risks.
• Collaborate with stakeholders to ensure alignment between business needs and security measures.
• Support the creation of high-level architecture and operational blueprints.
• Assist in fraud implementation activities, including integration, documentation, and training.
• Monitor data sharing efficiency and security within digital wallets and decisioning systems.

Qualifications and experience we consider to be essential for the role:

• Experience in wallet fraud setup, processes, and governance.
• Understanding of data sharing between Wallets -> API -> Systems.
• Knowledge of Strong Customer Authentication (SCA) regulations.
• Familiarity with token provisioning process reviews.
• Previous experience in business analysis within banking or financial services.
• Strong understanding of risk and compliance frameworks

Skills and Personal attributes we would like to have:

• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder engagement skills.
• Ability to translate complex fraud strategies into clear business requirements.
• Detail-oriented approach to documentation and analysis.

To be considered for this role, you must already be eligible to work in the United Kingdom.