Business Analyst - Digital

Interim Business Analyst – Digital Transformation
Location: London

Working Pattern: Weekly on-site attendance required
Job Type: Contract
Salary: £475 inside of IR35

Venn Group is working with a London-based Local Authority to recruit an Interim Business Analyst to support a variety of impactful digital and technology projects. This role is a critical part of transforming the council’s digital services to ensure enhanced user experience, efficiency improvements, and robust data-driven decision-making processes.

Responsibilities of the Interim Business Analyst

• Manage and oversee business analysis activities across digital projects, including mapping and re-designing business processes, user and market research, and facilitation of workshops
• Collaborate closely with stakeholders to identify, develop, and evaluate digital solutions, ensuring alignment with strategic goals and effective project delivery
• Develop and communicate project business cases, investment appraisals, and options analyses to support informed decision-making
• Utilise a combination of Agile and Waterfall methodologies to deliver comprehensive solutions tailored to project needs
• Conduct user journey mapping, requirements gathering, and translate findings into actionable user stories, customer journeys, and acceptance criteria
• Maintain and strengthen relationships with internal and external partners, ensuring successful collaboration on digital transformation initiatives
• Champion the use of emerging technologies, including AI, to enhance service delivery, process automation, and customer experience improvements

Essential Qualifications for the Interim Business Analyst

• Proven experience as a Business Analyst or User Researcher, with a strong background in various analysis tools and methodologies
• In-depth experience in Agile and Waterfall project delivery methods
• Demonstrable expertise in gathering, analysing, and documenting business and user requirements, and creating effective user journeys, process maps, and wireframes
• Experience developing detailed business cases and conducting options analysis
• Strong knowledge of digital services, emerging technologies, and trends, including AI
• Effective stakeholder management and communication skills, with experience facilitating workshops and leading collaborative discussions
• Excellent written and verbal communication skills and a proven ability to influence stakeholders at all levels

Desirable Qualifications

• Extensive experience working as a Business Analyst or User Researcher across both public and private sectors
• Experience using Microsoft Office applications including MS Project and MS Visio
• Background in digital, data, and technology transformation within local government or large multi-layered service organisations
• Formal training or significant experience in Business Analysis, User Research, Systems Thinking, or Lean practices

To be considered for this role, please apply with your CV and someone fromVenn Group’s London Office Government division will be in touch