Business Analyst - Cards and Payments

Overview

We're looking for an experienced and talented Senior Business Analyst to join us at Expleo. We want to recruit someone with consulting experience, clear analytical thinking, strong stakeholder management skills and demonstrable experience of delivering change using technology and soft skills.

Responsibilities

• Building a strong understanding of end-to-end Cards domain & Functionalities within (eg. Collections, Payments, Interest Calculation, Instalments), user journeys & processes, their supporting technologies.
• Work with end customer team(s) and internal colleagues.
• Accurately and efficiently elicit, challenge, and document scope, processes & requirements.
• Producing high quality business and technical analysis deliverables, including but not limited to, functional and non-functional specifications, ‘as is’ and ‘to be’ process models.
• Ensure traceability of requirements throughout the entire change lifecycle.
• Applying BA best practice and insights that challenge the business to think about the “right” solution.
• Building relationships and trust with senior stakeholders, understanding goals, objectives and desired outcomes, and bringing them on the journey of engagement.
• Maintaining a close working relationship with Project Management, PMO, Product Manager and IT colleagues and working with them.
• Along with your BA colleagues, implementing continual improvements to ensure that we are constantly evolving how we do Business Analysis.

Qualifications

• Cards Product/Platform experience – TS PRIME, TS2 or any equivalent.

Essential skills

• Problem investigation and operational excellence.
• Advanced MS Excel ability and working knowledge of MS PowerPoint, MS Visio (or similar process modelling tool) and MS Word.
• Self-management, the ability to plan and organise your work to align with the client’s plan or milestone dates, by setting quantified goals and working to defined standards.
• To be flexible to travel to, and work at, client sites across the UK as required.
• Eliciting and managing requirements.
• Process modelling.
• High level data modelling.
• Agile and waterfall SDLC frameworks, roles, responsibilities and ceremonies.

Experience

• Extensive Business Analyst knowledge.
• Cards Domain experience is a must.
• Prior experience in Cards projects & Platform Implementations.

Benefits

• Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges.
• We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects.
• ExpleoAcademy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses.
• Competitive company benefits.
• Always working as one team, our people are not afraid to think big and challenge the status quo.

• As a Disability Confident Committed Employer we have committed to:
  • Ensure our recruitment process is inclusive and accessible.
  • Communicating and promoting vacancies.
  • Offering an interview to disabled people who meet the minimum criteria for the job.
  • Anticipating and providing reasonable adjustments as required.
  • Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people.

“We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.”

We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive.