Business Analyst

Your Role and Responsibilities
Business Analysts at IBM are subject matter experts that build the bridge between our business and our clients, immersing themselves into the market to understand problems and find innovative solutions. Be ready to navigate the complex relationships that make the business world run and find the actionable insights that result in great business decisions.
Your role will involve:

• Discussing and elaborating requirements with end users and client stakeholders.
• Facilitating and leading workshops to expand requirements and provide solutions.
• Be involved in the full project lifecycle and have the central role of liaising with people and teams across the wider organisation, as well as Product Owners, Architects, and Developers within the Integration team.
• Providing the development team with user stories that have clear descriptions and acceptance criteria, two sprints ahead.
• Investigating client's activities, playing a key role by testing systems and providing competitive commercial solutions.
• Enable user-centric design through continuous engagement with end users.
• Supporting the Product Owner and the business to solve their challenges from design to implementation.

Required Technical and Professional Expertise

• Agile Principles, Methodology and Practices
• Systems and Business Analysis experience
• Ability to draw process maps, write user stories, and epics.
• Evidence of experience with gathering and analyzing technical and non-technical information, documenting processes and solutions to solve specific problems or meet business/systems outcomes.

Preferred Technical and Professional Experience

• Must excel at stakeholder management leadership and decision-making.
• Problem-solving ability and willingness to learn new skills constantly looking to reinvent ideas to make meaningful changes and improvements for our clients.
• Strong communication skills with client and internal IBM stakeholders.
• Analytical skills and attention to detail is a must.
• Ability to gather elaborate and manage client requirements confidently.
• Ability to work calmly under pressure and to strict deadlines.
• Ability to coach non-client facing team members (developers) on user and stakeholder engagement.

Required Education
None

Preferred Education
Bachelor's Degree

About IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.