Business Analyst

As a Project Change Lead at Marlowe Environmental Services (MES), you will drive the successful delivery of strategic change initiatives across systems, processes, and products. Working closely with cross-functional teams, you'll play a key role in aligning change initiatives with MES's business objectives, improving operational performance, and enhancing customer experience. This role combines hands-on project leadership with strategic planning and stakeholder engagement in a fast-paced, evolving environment.

Requirements
Key Responsibilities

1. Lead delivery of change projects across systems, processes, and products.
2. Contribute to yearly change planning, ensuring strategic alignment and benefits realisation.
3. Report on benefits achieved from each change initiative.
4. Support local change efforts, offering guidance and best practices.
5. Build strong partnerships across MES to identify and deliver process improvements.
6. Identify business process and behavioural changes that drive efficiency and customer value.
7. Lead implementation efforts using Prince2 and Agile methodologies.
8. Collaborate on strategic initiatives like 'Project 2025' to improve operations.
9. Oversee business change through workflow redesign, behavioural change, and tech enablement.
10. Support CIO-driven projects and other duties as required.

1. 3+ years project management experience in dynamic environments.
2. Proven track record in delivering complex, cross-functional business change.
3. Experience with business/system integration and finance-related process change.

1. Strong leadership with clear, calm communication.
2. Excellent analytical and problem-solving skills.
3. Proficient in project management tools.
4. Able to manage multiple projects and budgets under pressure.
5. Sound understanding of business processes, technology, and behaviours.
6. Energetic, driven, and committed to MES's mission.

1. Bachelor's or Master's in IT, Computer Science, Business Management, or related field.
2. Relevant professional certifications.

1. Salary up to £55,000 per annum depending on experience
2. Free parking
3. Royal London Pension
4. Mental Health & Well-being Scheme
5. Employee Recognition Scheme
6. Paid Recommend a Friend Scheme (up to £2000* for successful referrals)
7. My Marlowe Rewards including access to a GP