Business Analyst

M Group Rail & Aviation; Southampton; On-site; GBP 30,000 - 60,000; Full time

Job description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?
Aviation- Our Aviation team works across a wide range of specialist civil, mechanical and electrical engineering works including major international airports, regional airports and RAF airfields.

Rail- Our Rail team manages a wide range of specialist rail engineering works and projects delivering civils, track, power, electrical solutions and station structures across all rail routes in the UK.

Defence and adjacent markets- We manage reactive and planned maintenance and upgrades on defence properties, airfields, military bases, ports, railway infrastructure and depots.

Want to come and be a part of it?
What will you be doing?

• Work closely with our operational and commercial colleagues to design and specify the user requirements to plan.
• Analyse process flows, data requirements, rules and constraints.
• Gather detailed functional and non-functional requirements through stakeholder workshops.
• Create clear requirements specifications, process models and other documentation.
• Organise and support user testing and ensure the delivered solution meets business needs.
• Co-ordinate system design and developments with associated workstreams to achieve a scalable, easy-to-use system capable of managing multiple work types.
• Support trainers with the roll-out and provide end-user support of the systems.
• Design practical and cost-effective solutions to address business challenges.
• Be a visible and easily accessible point of contact to promote and evangelise process and system solutions and share them across the business.
• Support the consistent use and drive the standardisation of systems and processes wherever relevant to maximise the benefits from economies of scale.
• Ensure that the quality of process and systems solutions is maintained at the highest level.

What You’ll Bring

• Excellent relationship-building skills.
• Project management experience and process improvement experience.
• Ability to support and manage multiple initiatives and tasks with different deadlines.
• Proven ability to gather user requirements from various stakeholders and convert them into system requirements.
• Highly numerate and literate, with excellent written and oral communication skills.
• A self-motivated and highly professional team player.
• A pro-active self-starter with a logical approach to problem-solving.
• A clear and concise communicator.
• Good awareness of current technologies and IT methodologies.
• Experience in process improvement work.
• Good skills in MS Office applications, including MS Project and Visio.
• Ability to produce high-quality documentation, which is precise and concise in content.
• A personable and proactive communicator able to promote solutions across the business.
• Experience with the Microsoft Power Platform or SharePoint would be desirable.
• Degree level qualification desirable.
• Full UK driving license.

What’s in it for you?

We offer a range of benefits designed to support your life in and outside of work, some of which include:

• Matched or contributory pension scheme.
• Employee Assistance Programme.
• Access to Mental Health First Aiders.
• My Rewards portal, access to 1000’s retail discounts.
• Life Assurance.
• Cycle to work scheme.
• Enhanced maternity or paternity leave.
• Reward and recognition scheme.
• Online GP Service, 24 hours a day, 365 days a year.

In addition, this role offers:

• Company car and fuel card with a range of electric and hybrid vehicles to choose from.
• Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
• Single cover private health care.
• Discretionary bonus scheme.
• Recommend a friend - get rewarded for introducing people to us!
• Holiday purchase scheme.

About Us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours:

• We’re responsible and go further for our people, clients, communities and the planet.
• We’re open and seek new and better ways of exceeding expectations.
• We’re together and as one team; the whole is greater than the sum of the parts.
• We’re ambitious and embrace opportunity, to lead essential infrastructure services for life.

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, we may close job adverts before the stated closing date. We’d encourage you to apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3rd party background checks as part of our hiring process. Some of our roles require drug and alcohol testing as part of our induction.

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