Business Analyst

Ocado Logistics; Hatfield; Hybrid; GBP 35,000 - 55,000

Job description

Here at Ocado Logistics, it’s our mission to provide an outstanding customer experience for our partners by developing ground-breaking technology, expanding rapidly, and engaging in exciting new business partnerships around the world - changing the way the world shops, for good.

We are the beating heart of our UK business, operating a network of cutting-edge warehouses and offices that optimize the supply chain and ensure an exceptional shopping experience. At the same time, we create endless opportunities for our employees, ensuring that no two days are ever the same.

About the role:

We wouldn’t be able to positively impact the way the world shops without our passionate team members, who keep our business running. As we continue to grow, we now have an exciting opportunity for a Business Analyst to join our Logistics Technology team on a 12-month fixed-term contract (FTC).

This role is a key part of our Odyssey Human Capital Management (Labour Workforce Management) project, supporting the implementation of Oracle HCM and UKG Workforce Management and future HR tooling initiatives under the Logistics Technology refresh programme. Working closely with senior stakeholders, you will play a crucial role in process modelling, requirement gathering, and ensuring a smooth transition to new systems.

You will be responsible for:

• Engaging with senior stakeholders to understand and model HR and Finance processes accurately.
• Identifying areas for process optimisation and making recommendations for improvements.
• Supporting testing and go-live phases by validating and refining business models.
• Creating high-level business processes and ensuring functional/non-functional requirements are met.
• Assisting with BAU processes within technical support teams.

About you:

To be successful in this Business Analyst role, you should have:

• Experience as a Business Analyst in an IT/technical environment.
• Familiarity with HR tooling (advantageous but not essential).
• Strong business process modelling and requirement gathering skills.
• Experience facilitating requirement workshops and engaging with senior stakeholders.
• The ability to build strong relationships and influence stakeholders effectively.
• A self-motivated and customer-focused approach to work.

What you can expect to receive in return:

At Ocado, we believe in creating a workplace where everyone feels valued and supported. You'll benefit from a collaborative and innovative culture, along with an award-winning recognition programme and competitive benefits, including:

• Flexible Work: Enjoy 30 days of 'work from anywhere' policy for a balanced life.
• Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being.
• Generous Leave: Begin with 25 days, increasing to 27 after 5 years, with an option to buy more.
• Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.
• Private Medical Cover: Rest easy with comprehensive private medical insurance.
• Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave.
• Financial Aid: Get interest-free train tickets and join our Cycle to Work Scheme.
• Shuttle Services: Convenient free shuttle buses connect you to work.
• Share Schemes: Join exciting share plans to participate in our success.
• Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular retailers and restaurants.
• Financial Protection: We offer Income Protection and Life Insurance for financial security.

Join Ocado Logistics today and become a part of a culture that wholeheartedly values and supports your well-being throughout every stage of your career.