Business Analyst

Introduction

At IBM CIC, you will be working for a client on their projects, which may be at their site or from your CIC base. CIC delivers deep technical and industry expertise to a wide range of public and private sector clients around the world through IBM Consulting.

A career in IBM CIC in conjunction with IBM Consulting is rooted in long-term relationships and close collaboration with clients across the globe. You'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM CIC. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground-breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

We offer:

• Regular and frequent promotion and progression opportunities to ensure you can drive and develop your career with us
• Feedback and checkpoints throughout the year; no one-off annual reviews here
• A multitude of training opportunities from classroom to e-learning, mentoring, and coaching programs as well as the chance to gain industry-recognized certifications
• Diversity & Inclusion as an essential and authentic component of our culture through our policies and processes as well as our Employee Champion teams and support networks
• A culture where your ideas for growth and innovation are always welcome
• Internal recognition programs for peer-to-peer appreciation as well as from manager to employees

Your role and responsibilities

We are seeking a detail-oriented Business Analyst to join our dynamic team. The ideal candidate will play a pivotal role in analyzing business processes, workflows, and systems to identify opportunities for improvement and efficiency gains.

Responsibilities:

• Requirement Gathering: Collect, document, and analyze business requirements through various means like interviews, surveys, and observations.
• Process Improvement: Analyze current and proposed systems, processes, and procedures to propose enhancements and efficiencies.
• System Collaboration: Work closely with IT teams to define, design, and implement new systems and applications that align with business objectives.
• Data Analysis: Conduct comprehensive data analysis to provide insights supporting strategic decision-making.
• Project Alignment: Participate in project teams to ensure alignment of business needs with project goals and deliverables.

Required education
None

Preferred education
Bachelor's Degree

Required technical and professional expertise:

• Commercial years of experience as a Business Analyst within a corporate setting.
• Track record in delivering technical projects from end to end.
• Methodology Knowledge: Demonstrate a solid understanding of business analysis methodologies including Agile, Scrum, or Waterfall.
• Tool Proficiency: Be proficient in using business analysis tools such as JIRA/Confluence, Mural, Figma, Visio, or MS Office Suite.
• Skills: Exhibit exceptional analytical, problem-solving, and critical thinking abilities. Possess robust verbal and written communication skills, capable of simplifying complex information for non-technical audiences.
• Be involved in the full project lifecycle and have the central role of liaising with people and teams across the wider organization, as well as Product Owners, Architects, and Developers within the Integration team.
• Providing the development team with user stories that have clear descriptions and acceptance criteria, two sprints ahead.
• Investigating client's activities, playing a key role by testing systems and providing competitive commercial solutions.
• Enable user-centric design through continuous engagement with end users.
• Supporting the Product Owner and the business to solve their challenges from design to implementation.

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market-leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that dedication to our clients' success, innovation that matters, and trust and personal responsibility in all our relationships live in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career; you'll be encouraged to be courageous and experiment every day, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth-minded, always staying curious, open to feedback, and learning new information and skills to constantly transform themselves and our company. They are trusted to provide ongoing feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team-focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions every day is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude, and always striving for an outcome-focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason, and science, we can improve business, society, and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing, and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

OTHER RELEVANT JOB DETAILS

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.