Business Analyst

Wednesday, January 1, 2025

We blend care and creativity to nourish the world.

Griffith Foods is a global product development partner, specializing in high-quality food ingredients. We serve global food companies and regional food companies worldwide.
As a family business, we’ve valued people above all else for 100 years. Griffith is renowned for true, collaborative innovation. Our people care. We’re committed to helping our customers create better products - and a better, more sustainable world. Learn more about Griffith Foods on www.griffithfoods.com

The purpose of the role
• The Business Analyst’s role is to elicit, analyze, specify, and validate the business needs of stakeholders, End Users, and Customers. This includes interviewing stakeholders and gathering and compiling user requirements to understand the business problem they are trying to solve and what technology solutions are needed.
• The Business Analyst will document the detailed business requirements, have a clear understanding of the business process and user needs, and validate the requirements through active communication, analytical, and problem-solving skills to help the business make informed technology decisions.
• The Business Analyst will work with global technology solution providers within the organization and liaise with them to develop possible solutions to meet the business needs.
• The Business Analyst will work with global development teams to clarify the requirements and act as the point of contact between development teams and End users.
• They will actively engage with end users and global teams for testing and user feedback on solution rollout.
• As part of testing, they will ensure clarity regarding business needs and technology success criteria of any testing and dependencies.

Responsibilities
• Strategy & Planning:

1. Collaborate with project sponsors to determine project scope and vision.
2. Clearly identify project stakeholders and establish use cases.
3. Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods. Identify and establish the scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
4. Work with stakeholders and project teams to prioritize collected requirements.
5. Collaborate with other regional Business Analyst teams to define common standards for requirement gathering and scoping.

• Operational Management:

1. Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
2. Develop and utilize standard templates to write requirements specifications accurately and concisely.
3. Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project teams.
4. Create process models, specifications, diagrams, and flow charts to provide direction to developers and/or the project team.
5. Assist with the interpretation of user requirements into feasible options and communicate these back to the business stakeholders.
6. Manage and track the status of requirements throughout the project lifecycle, enforcing and redefining as necessary.

• Communicate changes, enhancements, and modifications of business requirements – verbally or through written documentation – to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
• Manage project scope and requirements definition.
• Manage stakeholder expectations.
• Ensure clear requirements are gathered to transition to the Global IT Development Team.
• Ensure clear success criteria for any testing/deployment to ensure business/user needs are met.

Requirements

• Education:
o Bachelor’s or master’s degree in computer science, project management, or equivalent professional experience preferred.

• Experience:
o 3+ years of proven experience in business analysis.
o 3+ years of Information Technology experience across various disciplines.
o Fluent in English.
o Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development.
o Ability to create systematic and consistent requirements specifications in user-friendly language.
o Understanding of application development and software development life cycle concepts.
o Ability to negotiate with the business and end users on requirements and what is possible.
o Empathy and Emotional Intelligence, especially in building trusting relationships with business and End Users.

Working at Griffith Foods

We are a caring family company where everyone has the opportunity to grow, follow their own personal purpose, and find fulfillment in their work. We support each other, demonstrate mutual respect, and nourish people’s well-being.
We believe in doing the right thing, especially when it is hard to do, and recognize that our success depends on our customers’ success. Consequently, we work together, leveraging our skills, knowledge, and ideas to create exceptional products and solutions.
We value diversity at our company and celebrate our cultural and personal differences, knowing that together, we create a unique source of strength. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.
If you need assistance or accommodation due to a disability, you may contact us at recruiting@griffithfoods.com