Business Analyst

National Financial Partners; Bromsgrove; Hybrid; GBP 40,000 - 70,000; Full time

Job description

Who we are
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organisation of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: NFP.

About the role
We are recruiting for a Business Analyst to work closely with our insurance, operations and technology teams in the areas of support for training, workflow documentation, analysis, standardisation and optimisation. We need a leader to drive continuous improvement, create efficiency and process improvements, while delivering parallel projects, implementations, and integrations. You will provide analytical support in the conceptualisation, development, and implementation of complex system projects. You will be instrumental in working right from the inception of a project ensuring the business case, business requirements and the technology are then translated into Business Requirement Specifications or User Stories to support the development of our business applications and use of them within the respective teams.

Overview of duties

• Understand business initiatives, strategic plans and platform architecture to influence project execution
• Evaluate how system changes will affect other projects, workflows, data, and reporting
• Work with the business, IT and implementation partners to optimise, enhance, unify across our platforms
• Manage product integration, upgrades and sprint delivery
• Understand the digital / systems ecosystem to help manage, maintain, upgrade, and deploy solutions based on organizational requirements for insurance
• Create and execute plans to routinely and continuously identify opportunities for improvement of existing workflows with partnered integrated systems
• Design, recommend and obtain approval of workflows within the partnered integrated systems and other supporting environment to automate associated tasks in such a way as to fully optimize time and resources available
• Assess the needs of brokerages to identify the body of work associated with P&C books of business and provide recommendations for partnered integrated systems
• Provide support to training efforts through document production and delivery of instruction as needed with partnered integrated systems
• Create, maintain and make accessible reference documents
• Notify stakeholders of system upgrades, enhancements and other changes that affect workflows, documents and system design
• Support the UK Implementation Manager in their role ensuring supporting workflows and associated documents align with what the brokerage needs and adhere to the NFP standards

Person specification

Knowledge, skills and abilities

• Positive demeanor, passion, and strong work ethic with high level of integrity
• The ability to work independently and within a team to achieve objectives for the project
• Excellent written and verbal communication skills
• Possess a hybrid of technical and soft skills
• Should have methodical & creative thought processes
• Requires a unique combination of business acumen, technical expertise, leadership, and communications
• Must be extremely organised, detail-oriented, meticulous, and responsible
• Proven working experience in project management

Education / and or Experience

• Experience of Broker Management Systems (Acturis would be an advantage)
• Solid understanding of Scrum Agile key principles and Software Development Lifecycle (SDLC)
• Business Analysis Core Standard: the core and most fundamental practices of business analysis as described by the International Institute of Business Analysis (IIBA)
• Backlog Grooming Practices
• 5+ years of experience as a Business Analyst
• Experience in a software development environment
• Proven experience with use case diagrams and process flow creation

Key information
Hours: 35 hours Location: Bromsgrove, Hybrid

What you'll love about us
We may be a global business, but our culture is united and truly collaborative. We strive to adopt a genuinely flexible approach to working, and we have the technology to make it as easy as possible for our people around the world to connect to one another, and to be productive in and out of the office.

We want everyone to bring their best selves to work each day, so we have a relaxed and casual office environment, plus great employee benefits and socials. Joining NFP means you'll get plenty of opportunities to invest in your career and personal development.

Attractions - NFP

• We pride ourselves on our fast-paced, collaborative, vibrant working environment and hybrid model for part-remote working.
• Our PeopleFirst culture means our people work in a flexible and autonomous way and have the freedom and expertise to deliver outstanding service to clients in the way that they know-how.
• We build partnerships with organisations that can complement our client offering and we invest in new technology to deliver innovative solutions in our given markets.
• We focus on making sure that people can bring their best selves to work every day; and that they are placing as much importance on family and community as they do their valuable work.
• Our inclusion and belonging initiatives and charity work form a large part of this. NFP has an Executive Board member as well as Board made up of individuals from across our entire business dedicated to inclusion and belonging.

If this sounds like something in which you are interested, please apply or contact Lucy Reed for further information.

NFP and You... Better Together!