Our client is a well-established training provider based in Hull but working across Lincolnshire and East Riding, providing apprenticeship and traineeship programmes. Due to the expansion and forward-thinking direction of the company, they are looking to recruit a Business Administration and Customer Service Programme Tutor Assessor. No teaching experience required, but you would need to be a Strong Business Administrator who has good working knowledge of Excel, Pivot Tables, and Data.
Purpose of the role:
The purpose of this role is to engage learners and employers in learning programmes, delivering high-quality teaching, learning, assessment, and support to enable high levels of learner achievement, completion, and progression.
Responsibilities:
- Plan and deliver teaching, learning, and assessment with learners through individual and group arrangements.
- Ensure learning programmes meet the requirements of awarding bodies and funding bodies and that quality and performance targets are achieved.
- Develop professional working relationships with employers, learners, and other key stakeholders.
- Support the recruitment of employed and unemployed young people and adults to learning programmes, generating new business opportunities within programmes, ensuring learner caseload is maintained.
- Monitor learner attendance, achievement, progression, and satisfaction.
- Actively participate in all quality improvement processes.
- Maintain learner records to ensure they meet internal quality standards and the requirements of awarding bodies and funding bodies.
- Produce accurate and timely reports for all programmes.
Competencies and Skills:
- Understands the principles of administration, business document production, and information management.
- Excellent literacy and numeracy skills.
- Experience in Business Administration and Customer Service.
- Ability to make effective decisions based on sound reasoning and deal with challenges.
- Good planning and organisational skills.
- Comfortable using multiple IT packages and systems.
- Ability to follow all organisational policies and procedures and contribute to their review and development.
- Committed to personal development, including, where appropriate, undertaking the required CPD to maintain occupational competence and professional status.
Qualifications:
Must have achieved or be willing to achieve DTLLS/CertEd or the Level 5 Diploma. In addition, where occupational competency qualifications will be delivered within the role, you must hold or be willing to achieve the assessor award (D32/33/A1/CAVA).
The job holder must be occupationally competent, having achieved the relevant qualifications in the sector in which they deliver.
If this sounds like the role for you, apply now!