Business Administration Apprentice

Are you looking for a business administration role?

Can you easily commute to Dursley, GL11?

Our client is seeking an administration apprentice to join their team!

Job Duties:

• Gain a deep understanding of their purpose, activities, goals, values, and vision for the future
• Assist in the creation of social media newsletters and campaigns
• Learn to use Klaviyo (CRM system) to manage communications with wholesale and online customers
• Process online sales and prepare orders for dispatch in a timely manner
• Learn to update their website and maintain online records as needed
• Regularly audit ingredients, stationery, and printing stock levels to ensure they are satisfactory and organised
• Maintain an up-to-date supplier ingredient costing spreadsheet, reporting any changes
• Engage with wholesale stockists professionally via phone and email
• Record orders and communicate updates regarding new products, processes, or procedures
• Prepare bags, labels, and branding, ensuring all products are correctly labelled with batch numbers and sell-by dates
• Prepare and send out sample boxes for potential new stockists, documenting all relevant details
• Follow established procedures for administering all outgoing Royal Mail post and packages
• Understand and adhere to all relevant laws and regulations, including data protection, health and safety, food hygiene, and food allergy management - full training provided
• Assist in packing and administration tasks prior to the distribution of deliveries
• Maintain all administration records and processes with accuracy and attention to detail
• Actively support colleagues across all aspects of the business
• Communicate to suppliers, stockists and customers on the phone and via email, delivering excellent customer service at all times
• Engage in problem-solving and initiate process improvements to save time, reduce costs, and enhance the customer experience
• Participate in Product Preparation and Baking Processes

Skills:

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non-judgemental
• Patience
• Sales

Apprenticeship Details:

This is an apprenticeship position, you will be paid at the apprenticeship wage of £6.40/hour for the first 12 months of the apprenticeship. This apprenticeship will take approx. 18 months to complete.

Throughout the apprenticeship, learners receive coaching, help, and guidance from a dedicated team who are there to ensure they get the most from their work experience. Successful completion of this apprenticeship gives you an accredited Level 3 Business Administration qualification.

Following the government terms & conditions, this is the minimum pay for an apprenticeship: https://www.gov.uk/become-apprentice/pay-and-conditions

Job Types: Full-time, Apprenticeship

Pay: From £6.40 per hour

Expected hours: 30 – 40 per week

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application question(s):

• How long is your commute to Dursley, GL11?

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (preferred)

Licence/Certification:

• UK Driving Licence & Access to a Car (preferred)

Work Location: In person