Business Administration Apprentice

Are you looking to start your career in the business sector? Would you be interested in gaining professional work experience, a full-time wage, and gaining a nationally recognized qualification? We are recruiting for an apprentice to work on a busy administration team, assisting with the day-to-day running of a GP surgery.

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

• Support the office in administration roles as determined by the Lead Patient Coordinators.
• Support the processing of post – both paper and electronic.
• Assist with the patient registration process.
• Answer the telephone and deal with patient queries.
• Provide a good service to patients.
• Book appointments for a variety of clinicians.
• Handle the surgery's social media platforms and advertise national awareness campaigns.
• Support the IT team with their day-to-day duties.
• Liaise with GPs, nurses, admin, and patients to ensure smooth running of the surgery.

Training

An apprenticeship includes regular training with a college or other training organization. At least 20% of your working hours will be spent training or studying.

Your training plan

The completion of this Apprenticeship Standard will require monthly training visits from a qualified IPS Trainer to help support the Apprentice in developing skills and progressing the building of the Apprentice portfolio to prepare the learner for End Point Assessment.

For this Apprenticeship Standard, learners can benefit from the completion of the BTEC Level 3 Diploma in Business Administration, and the Apprentice will be required to undertake knowledge tests within this program and build a portfolio of evidence that will prepare them for Gateway once agreed between the Employer, Apprentice, and Trainer to prepare for End Point Assessment.

Apprentices without Level 2 English and mathematics will need to achieve this level prior to taking the End Point Assessment via Functional Skills training.

Requirements

Desired qualifications

• GCSE or equivalent English, Mathematics, and IT (Grade 4/C) desirable.

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

• Communication skills.
• IT skills.
• Team working.
• Good initiative.
• Motivated.
• Willing to learn.

Other requirements

Enrolment onto your apprenticeship program is subject to prior attainment checks, and your Personal Learning Record will be reviewed upon successful appointment. We are also obligated to follow the guidelines around eligibility, set out by the government apprenticeship funding rules.