Business Account Manager - Sysco & Foodbuy

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Business Account Manager - Sysco & Foodbuy

Position Snapshot

Business Area: Nestlé Professional
Business Account Manager – Sysco & Foodbuy
Location: Field based / South of England with travel to our Gatwick office as required by the business (1- 2 days per week).
Salary: £55k - £60k + car allowance + potential bonus + other fantastic benefits

Position Summary
We have an exciting opportunity for a Business Account Manager to join our Nestlé Professional Wholesale & Contract Catering Team, managing Sysco and Foodbuy. You will have direct responsibility for a portfolio of direct customer accounts (principally Sysco UK) in the National Wholesale Out of Home market. The role requires a balance between managing the Sysco central functions such as the Commercial Team, Supply Chain, Digital & Marketing, whilst also developing the visibility and connections with their Channel and Sales Teams. In addition, the role covers the management at Head Office level of selected Categories into Foodbuy.

This is a high-profile role which offers a fantastic opportunity to develop broad cross functional experience, working closely with and developing a deep understanding of multiple functions, including finance, supply, digital, technical, category and sales.

A little bit about us:
Nestlé Professional (NP) is the Business-to-Business food service arm of Nestlé, specialising in Out of Home food and beverage solutions. The unrivalled portfolio of NP includes food brands such as GARDEN GOURMET and renowned Coffee brands including ‘We Proudly Serve’ STARBUCKS, NESCAFÉ, and SEATTLES BEST COFFEE. Operating in the exciting out of home marketplace, NP has ambitious objectives and is a key growth driver for Nestlé. The team’s aim is to inspire fast paced, profitable growth with our business partners, through the delivery of branded food and beverage solutions, executed brilliantly. Exciting and delighting their consumers, NP helps our customers to develop their business, driving footfall and increasing their profit.

A day in the life of a Business Account Manager ….
Reporting to the Head of National / Independent Wholesale & Contract Catering, you will be responsible for the total management of a defined customer ledger and growth of new business within the National Wholesale Out of Home market.

Your responsibilities will include:

• Management and responsibility for the customer P&L, including delivering required level of NPS across customer portfolio
• Delivering required level of new points of distribution across customer portfolio and via new business opportunities and effective monitoring / management of sales funnel including new business hunting in potential customers
• Monitoring and analysing customers performance, identifying trends to accurately forecast business performance. Developing corrective/accelerating actions in order to achieve business objectives
• Drive clear direction through JBPs which deliver growth & profit in Instant Coffee, Savoury, BDI and Plant Based Food Categories, aligned to NP strategy and customer need, supported by total ownership of contact strategy with key stakeholders by customer across portfolio to promote retention and growth
• New customer and channel propositions, working with Insight, Category, Finance & DP teams to drive the distribution of existing NP range as well as bringing new formats to market
• Management of monthly commercial business cycle (Monthly Operational Review, Commercial Review, Trade spend and Demand Planning)
• Building ‘Winning Relationships’ through effective stakeholder management – internal and external
• Implement Global Customer strategies ‘in the market’ to the priority customers within the agreed commercial frameworks and time frame

What will make you successful
To be successful, you’ll already have some fantastic sales experience under your belt, and will be passionate, tenacious; results focused and enjoy working in a highly energetic and exciting environment.You will also have the following skills & experience:

• A proven track record of Sales in the FMCG/Foodservice Industry
• Experience of managing wholesalers and contract caterers would be advantageous
• Successfully delivered on KPIs, especially top and bottom line business results including successful new business delivery vs. stretching targets
• Established Customer Key Account management skills focused on collaboratively driving Joint Business plans aligned at a top-to-top level between the Customer and Nestlé Professional
• The ability to analyse complex situations, lots of data, "join the dots" - build insights based on analysis and develop plans to address the opportunity and mitigate risk
• Understand the importance of working in a customer centric way at every opportunity
• Be curious and be courageous, we’re not afraid to think differently and embrace new ideas. We want you disrupt what we do in the right way to drive great results and change
• The ability to motivate and collaborate with cross functional teams
• Success at building relationships with all major influencers in buying decisions

Why Nestlé?
In the Nestlé Sales Team, we are creating an environment where we all feel we belong, we are the best we can be, and we win together. We want people to feel they can be themselves, dare greatly and believe their best is yet to come.

We will actively encourage you to gain different experience in a wide range of roles including our Category Development teams. We want our people to have the breadth and depth of experience and as a result an unrivalled Sales career which could lead to senior roles both in the UK and across other markets.

Supported by our industry leading eBusiness and Sales Academies which develops you in all aspects of eCommerce, customer and category management, you truly can achieve your full potential whatever that might mean for you.

We will provide support and coaching to help you develop yourself in your career and as an individual, as well as offering great benefits that you’d expect from a business the size of Nestlé – in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus up to an additional 12 days flex leave, bank holiday exchange, competitive pension scheme and much more.

What you need to know
We will be considering and interviewing candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.

At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Nestlé's Commitment to a Diverse and Inclusive Workplace

We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!