Brewery Tour Guide - Brewdog HQ

BrewDog; Scotland; On-site; GBP 20,000 - 30,000; Part time

Job description

About Us

PROFIT SHARE | STAFF DISCOUNT | CUSTOMER SERVICE INCENTIVE SCHEME | 4-WEEK SABBATICAL EVERY 5 YEARS | CONTRACTED HOURS

We love great craft beer. We want everyone to be as passionate about it as we are - our brewery and our bars are at the heart of that mission. You’ll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back.

PROFIT SHARE

Our BrewDog Bars now share 10% of their profits with our fantastic crew. We’re setting the bar high for the hospitality industry and giving you even more reasons to do an amazing job.

BEER TRAINING

We love beer and we want you to love beer too, so we’ll support you through the internationally-recognised Cicerone qualifications, so you can love it almost as much as we do. You also get to try loads of beer…tough job right.

STAFF DISCOUNT

50% off BrewDog beers and cocktails in BrewDog bars, worldwide. There’s also 50% off soft drinks and merch, and crew will still also have access to 25% off food and guest beers.

4-WEEK SABBATICAL

After every 5 years here you will receive an additional 4 weeks off to spend it doing whatever you want.

AND A LOT MORE

Okay, deep breath… enhanced sick pay, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies around maternity and paternity leave, additional holiday days per year, pawternity leave, DE+I and crew forum groups and beer samples on some shifts.

We’re focused on making sure that we, and future generations, have a planet to brew great beer on. Our industry leading techniques help us create and deliver unique beer whilst doing our bit (and others’) for the environment.

About The Role

BREWDOG ARE ON THE HUNT FOR A BREWERY TOUR GUIDE!

We at BrewDog have one mission. We want to make other people as passionate about great craft beer as we are. Our tours are at the heart of that mission, delivering amazing beer & customer service at all times.

As a Brewery Tour Guide, you’ll be right at the forefront, delivering amazing craft beer experiences to the people. Providing visitors with an engaging, informative and fun craft beer experience as you lead them through our brewery. You’ll educate guests about the brewing process, the history of BrewDog, and of course- our beers!

We are looking for a customer experience superstar, with a passion for all things brewing and distilling. You'll have a keen eye for detail and consistently drive high standards for the tours route from start to finish. You'll be responsible for ensuring the safety and comfort of guests on our tours, along with managing tour logistics and efficiently managing timing and groups of up to 20 guests. As well as providing tours on the daily, you'll also support in leading private events for key industry partners.

In this unique role, you'll have the opportunity to help develop and update the BrewDog brewery tour experience. You'll also be a key player in helping to promote BrewDog's merchandise and the events and offerings DogTap Ellon has to offer!

You’ll be led by the experienced management team in BrewDog Dogtap Ellon, you'll also work with the Tours Management team in handling enquiries and creating packages for private groups. In this role you'll also build key relationships with the brewery maintenance and health and safety teams.

This is a part time role, with potential to increase to full time for the right candidate.

About You

Due to this role being based in our brewery, passionate knowledge of the brewing & distilling process, along with an understanding of BrewDog is highly desirable for this role, but we'll offer teaching and training for all you need to know. Being a confident and engaging public speaker is essential, being able to hold a conversation in French, German or Spanish is a huge bonus!

THE BREWDOG CHARTER

WE BLEED CRAFT BEER | This is our true North.

WE ARE UNCOMPROMISING | If we don't love it, we don't do it. Ever.

WE COUNT TIME IN DOG YEARS | We are ambitious. We are relentless. We take risks.

WE CHALLENGE EVERYTHING | We forge our own path.

WITHOUT US WE ARE NOTHING | We are BrewDog.