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Breakfast Waiter

TN United Kingdom

Sutton Coldfield

On-site

GBP 10,000 - 40,000

Yesterday
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Job summary

An established industry player is seeking enthusiastic individuals to join their vibrant team at a renowned hotel and resort. As a food and beverage assistant, you will play a crucial role in delivering exceptional service to guests, ensuring they have a memorable dining experience. With a focus on training and development, this role offers a fantastic opportunity to grow within a supportive environment. Join a team that values community, sustainability, and personal growth while contributing to an exciting expansion project. If you are passionate about hospitality and eager to make a difference, this is the perfect role for you.

Benefits

Discounted gym memberships

Wellness programmes

Mental health support

Healthcare schemes

Free parking

Complimentary meals during shifts

Discounts at resort's facilities

Access to Perkbox for discounts

Annual awards and recognition

Subsidised taxi service

Qualifications

  • Passionate about delivering fantastic service to guests.
  • Outgoing, enthusiastic, and a natural at selling.

Responsibilities

  • Welcome guests and deliver a great experience.
  • Take orders and ensure all guest needs are met.
  • Maintain cleanliness and hygiene practices.

Skills

Customer Service

Communication

Sales Skills

Teamwork

Proactive Attitude

Education

No formal education required

Job description

The Belfry Hotel & Resort is an
award-winning hotel, home to 300+ luxurious bedrooms and suites, several
restaurants and bars, events and meetings spaces, a leisure club and spa. Our
three golf courses, including The Brabazon, are recognised as world-class, and
home to this year’s Betfred British Masters. Whether you're drawn to our iconic
golf courses, the serenity of the spa, the excitement of guest services, or our
behind-the-scenes operations, there's a place for you in our vibrant team.

We are writing a new and exciting
chapter in the history of The Belfry. A major expansion and renovation project
has begun at our resort, due for completion in Autumn 2025. With a substantial
investment in excess of £80 million, we are enriching our resort including the
addition of a new event space, The Masters Suite, 149 extra bedrooms, a
state-of-the-art leisure club, and much more.

We believe in taking care of our team
just as much as we do our guests. That's why we were named in the 2024
Caterer’s Top 30 Best Places to Work, as well as Springboard’s 2024 Best
Employer. So, join us on our journey as we unveil a new and unparalleled
resort.

The Ryder Grill

The Ryder Grill & Kitchen is a 220 seat restaurant that offers a
number of menu options, ranging from our stunning one rosette À la Carte menu
to chefs table and a Sunday Carvery. The Ryder Grill & Kitchen also
benefits from a theatre kitchen where we prepare and cook our steaks and roasts
all in view of the guest.

We all know that Breakfast is the most
important meal of the day and at The Belfry Hotel & Resort, we want to make
sure that our guests start their day with an outstanding breakfast. All room sales include buffet
breakfast within the Ryder Grill & Kitchen, on a daily basis you can be
supporting a breakfast service for up to 700 guests.

The on target earning potential for this role is £11.56
- £12.12 hourly rate, compromising of a base hourly rate of £10.88 - £11.44
plus a qualified estimate of £0.68 gratuities per hour.

About the role

As a food
and beverage assistant, your duties include all those of a waiter or bartender:

  • To welcome all guests in a polite and friendly manner.
  • To deliver a great experience from beginning to end.
  • To confidently talk about our menus, offer upsells
    and enthusiastically engage with guests.
  • To take orders from our guests and proactively
    ensure that all of their needs are met.
  • Cleaning and good hygiene practices are a large
    part of this role.

To work across any of the outlets that are in need
of assistance to ensure the smooth running of the resort as a whole.

About you

You don’t need experience to start your career with
us at The Belfry Hotel and Resort. We have a great team that will train you
and give you all of the skills you need to be successful. If you do have previous
experience that’s great, we will take your skills and elevate them in a
department where you feel you would be the best fit. For all of our future
employees our requirements are:

  • You are passionate about delivering a fantastic
    service to our guests.
  • You enjoy engaging in conversation, talking about
    our products and the resort.
  • You are a natural when it comes to selling.
  • You are outgoing and enthusiastic.
  • You have a can-do attitude and are proactive.

Belfry Benefits

Learning & Development

We inspire and develop our team through on-the-job
coaching & mentoring, in-house training and provide access to our online
learning platform, The Belfry Campus. We offer apprenticeships in a host of
subjects delivering nationally recognised qualifications to help advance
careers, and our LEAD development programme empowers and inspires our teams to
grow from Team Member through to Executive roles. We aim to promote internally
where possible, nurture ambition and ensure all our team looking to progress
have development plans in place, to support you to achieve your potential.

We prioritise your wellbeing with discounted gym
memberships and wellness programmes for personal growth. Partnering with The
Burnt Chef Project, we offer mental health support and access to funded
counselling. Our healthcare schemes include life assurance, 24-hour GP
services, and health cash-plans, while our Menopause Support programme provides
tailored assistance. With Wagestream access, you can easily track earnings,
manage savings, and access wages on your terms, promoting financial wellness.
Our Cycle2Work scheme supports sustainable travel for environmental and team
wellbeing.

Showing our appreciation

We appreciate our team with our annual Belfry
Awards, long service recognition, and extra holidays for loyalty and team
events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for
you and your friends & family. Access to Perkbox provides discounts &
vouchers for everyday use plus on the spot rewards for your hard work. We
provide free parking, a subsidised taxi service, and complimentary meals during
shifts.

Making a difference

We are committed to sustainability
and are proud of our Silver Award from Green Tourism and GEO Certification. The
Belfry, spanning 550 acres in the Midlands, prioritises giving back to our
local community and protecting wildlife. We integrate ESG into everything we
do, from charity initiatives, raising over £20,000 last year, to golf course
maintenance. We track charitable work at personal, departmental, and
resort-wide levels to showcase our community contributions.

Our Values

Working here is more than ‘just a
job’: we are a community that values each individual’s contribution and growth,
whilst supporting each other’s success - regardless of department or role. Our
Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and
Deliver Every Day – aren't just words; they're the foundation of our culture
and the essence of who we are.

If you're seeking a place where you
can contribute, grow, and have a lasting impact – then the Belfry Hotel &
Resort is the place for you.

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