Brand Sponsored Partner, Coach Handbags

JOHN LEWIS & PARTNERS; Liverpool; On-site; GBP 150,000 - 200,000; Full time

Job description

Key Responsibilities

Your role will be varied but typical responsibilities will include:

1. Delivering excellent and market leading customer experiences.
2. Putting the customer at the heart of everything by proactively acknowledging them and taking the time to identify their needs and expectations. Ensuring these are consistently met and customer queries or complaints are resolved.
3. Ensuring every customer has the opportunity to engage directly with the John Lewis brand and the Brand you support through personalised and social marketing.
4. Being aware of your best sellers and sales performance to help drive promotions and newness such as seasonal changes.
5. Helping to create and support marketing events to drive footfall and secure new customers.
6. Maximising productivity by offering ideas for continuous improvements.

Essential skills/experience you'll need

1. Basic IT literacy skills.
2. Strong communication skills.

Desirable skills/experience you may have

1. Experience of working in a customer facing role is welcomed but not essential. We'll train you in all you need to know so that you can perform at your best, every day.