Branch Manager/Senior Therapist

At The Venue Beauty Salon & Clinic, we pride ourselves on offering high quality beauty and aesthetic treatments, from advanced laser therapies to luxurious beauty treatments. Due to rapid growth and high demand, we are looking for a talented and experienced individual to take on a unique role that combines branch management and hands-on beauty therapy. If you are passionate about beauty and possess strong leadership skills, this could be the perfect opportunity for you.

Job Summary:
The Branch Manager / Senior Therapist will split responsibilities between managing the day-to-day operations of our salon and providing treatments to clients. This dual role requires a versatile professional who can inspire a team, ensure top-tier customer service, and deliver expert treatments. Ideal candidates will have experience in both management and beauty therapy, with a commitment to fostering a warm and welcoming salon environment.

Key Responsibilities:

As Branch Manager:

• Oversee salon operations, including scheduling, staff management, and inventory control
• Achieve branch sales targets through excellent client service and product knowledge
• Lead, coach, and motivate the team, promoting a positive workplace culture
• Implement marketing and promotional activities to drive client growth
• Ensure the salon is clean, safe, and compliant with health and safety regulations
• Address client feedback and resolve any issues promptly
• Maintain financial records and report on salon performance to senior management

As Beauty Therapist:

• Perform a range of beauty treatments
• Consult with clients to understand their needs and tailor treatments accordingly
• Provide expert advice on skincare, products, and treatment plans
• Ensure a comfortable, relaxing experience for each client
• Maintain a clean and hygienic treatment area

Requirements:

• Qualified Beauty Therapist with NVQ Level 3 or equivalent
• Proven experience in a similar role, ideally with a combination of management and beauty therapy experience
• Strong leadership and organisational skills
• Ability to deliver exceptional customer service
• Skilled in performing a variety of beauty treatments, with a preference for experience in advanced skin and laser treatments
• Sales oriented with a track record of achieving targets
• Friendly, approachable, and passionate about the beauty industry
• Flexible to work evenings and weekends as required

What We Offer:

• Competitive salary with performance-based bonuses
• Ongoing training and development opportunities
• A supportive, inclusive work environment
• Discounts on treatments and products
• Commission on retail sales (up to 17.5%)
• First uniform paid
• Work-life balance with 4-day working week opportunities for full-time.
• Pension scheme offered
• For every year you have been with the Venue Beauty Salon, as a thank you for your continued loyalty you will be rewarded an extra day for every year you have been with us.
• Regular investment into advance training courses I.e SPMU or Laser
• Treatments for yourself - If you choose to come in in your own time and do treatments on each other this will be FREE!
• Treatments in salon time - 50% discount applied.
• Birthday treatment given every year
• Fantastic new booking system which you can access on your mobile phones of your column and management
• Regular team meetings and appraisals to guide you in your development
• Two staff events a year and regular staff drinks for team bonding

How to Apply:
If you're a versatile beauty professional with a passion for management, please send your CV and cover letter to salonmanager@thevenuesalon.co.uk.

Job Types: Full-time, Part-time, Permanent

Pay: £12.00-£13.50 per hour

Expected hours: No less than 25 per week

Experience:

• Organisational skills: 1 year (required)
• Customer service: 3 years (required)
• Leadership: 1 year (required)

Work Location: In person