Branch Manager

Imperial Dade; Greater London; On-site; GBP 35,000 - 75,000; Full time

Job description

Overview

Imperial Dade, a leading North American distributor, has a Branch Manager role available in Chelsea, MA! As Branch Manager, you will oversee all aspects of sales and operations of office and warehouse associates. Join a strong and continuously evolving group, helping to continue to grow our business. If you’re eager for your next opportunity, Imperial Dade is a great place to take that next step.

Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches.

Responsibilities

You will:

• Participate in the development of annual operating plan in direct alignment with Company goals.
• Assist in development and preparation of annual budget, KPI Goals, evaluate weekly performance and recommend adjustments.
• Respond to customer or vendor questions or complaints to resolve issues regarding sale and/or distribution services.
• Direct and guide the team to drive efficiencies (loading, unloading, slotting, accuracy, performance, etc.).
• Participate in the development and implementation of service & productivity improvement initiatives to increase customer satisfaction & reduce operating expense.
• Hire, coach and manage disciplinary actions with Operations staff.
• Responsible for data integrity of inventory, quantity, location, and value.
• Participate in monthly sales meetings with outside sales representatives.
• Meet and build relationships with manufacturer representatives who visit the branch on a regular basis.
• Maintain and cultivate relationships with customers who are not assigned to an outside sales rep (House Accounts).
• Work alongside the warehouse manager who oversees delivery trucks, forklifts while overseeing warehouse equipment.
• Assist in sales rep management and analysis of accounts, as requested.
• Organize and maintain history files for a necessary period of time and/or until any issues are resolved.

Qualifications

You have:

• A College Degree or equivalent experience.
• Minimum of 5 years of experience within industry, managing warehouse and office staff.
• Equipment and Supply experience is strongly preferred.
• Operations Leadership skills: Reliable, personable and enjoy building relationships while leading from the front lines.

We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, a shared ownership program, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.

Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.