BPM Automation Technical Product Owner

Join a dynamic and fast-growingteam that is shaping our Automation capability

We are embarking on a new era of digital solutions for learning.Improving efficiency and reducing costs are critical to our success and now is an opportune time to join the team who are helping deliver theAutomation capability.

As theBPMAutomationTechnical Product Owner, you willbe responsibleforthe development ofstrategy,standardsandthesupporting operational modeltoestablishawell-respectedautomationservice within the ITfunction ofCambridge University Press & Assessment.You will alsobe responsible forateam of developers delivering and supporting all automationsacross all technologies.

You will play a pivotal role inassistingbusiness teams tomaximiseefficiency across the organisationfromconsultationstyleadvise onopportunities and transformation programmes, toreviewingtools to meet demands.

We'relooking for an enthusiastic and experiencedBPM Automation Technical Product Ownerto help us achieve these ambitious plans across our expanding global technology platforms.

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

About the role

This role offers the opportunity to work closely with team members globally - in the UK, Manila and India. You'll develop strong working relationships with a wide group of colleagues and will be working as a valued part of a very supportive and innovative team where a positive, collaborative approach and a problem-solving attitude are appreciated and rewarded. We are a small but extremely effective team, and there is a real opportunity to contribute and to make a difference.

• Be the BPM Automation Technical Product Owner and provide an advisory service to the business. Champion automation and providing guidance/ support to wide ranging stakeholders to understand demand, size opportunities, as well as shape automation journeys.

• Focus on understanding demand and current market trends/offerings to shape and improve the service to ensure customer satisfaction.

• Lead the successful delivery of Automation projects, managing requirements, priorities, and dependencies to create efficient release schedules

• Develop a deep understanding of the requirements, deliverables and complexities of the projects you're engaged on, and be able to communicate clearly and confidently about those projects to stakeholders at different levels

• Takes responsibility for supporting all automations, managing communications across wider IT teams and business stakeholders as needed, to ensure successful outcomes and customer satisfaction.

• Actively drives continuous improvement.

• Matrix management of a team of developers using strong leadership and mentoring skills.

About you

You will have proven experience successfully deliveringautomationprojectsas a technical lead, product owner or delivery manager. This is a role within a technical team so experience with technical project delivery, or involvement in technical projects in general, is an advantage. Youshouldhave a background inautomationtechnologieswithgood exposureto; -development,costing/sizing opportunities,rapidlyassessing new tools,planningand team management skills.

Having an in depthunderstandingof best practicesforBusiness Process Management (BPM)usingAppianisessential.

On a practical level you willbe responsible fordeveloping and managing the standards of our automation tools through thought leadership with industry best practice and hands on application. This will be for, but not limitedtoAppian (BPM), to ensure as a service we can meet the demands from all teams across the organisation.

You will have confidence guiding meetings with globally distributed teams, and in working with stakeholders atdifferent levels.

Your experience in these areas will allow you to managethe deliveryand onward supportofa variety of automation projectssuccessfully, working with stakeholders to deliver best value,anticipatingissues,and managing dependencies for effective deliveries. You will have a keen eye for detail and an ability to organise effectively. You will be an excellent communicator, able to give stakeholders visibility and confidence, able to negotiate where necessary, and ensuring the team have a clear sense of direction and purpose.

You will enjoy responding to evolvingchallenges andbe proactive in looking for ways to improvestandards.

You will have a key focus on teamwork, and on shared responsibility. You will be a natural collaborator, playing a strongly supportive role within the team in the face of challenging deadlines and ambitious projects.

Rewards and benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

• Group personal pension scheme

• Discretionary annual bonus

• Life assurance up to 4 x annual salary

• Private medical and Permanent Health Insurance

• Green travel schemes
• 28 days annual leave plus bank holidays

We also offer flexible and hybrid working options from day one. We will consider any work arrangements if you wish to work flexibly or require adjustments due to a disability.

Ready to pursue your potential? Apply now.

We review applications on an ongoing basis, with a closing date for all applications being 8September 2024 and interviews are scheduled to take place shortly afterwards.

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

Why join us

Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet.

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.