Bowser Driver - Water & Waste

British Airways PLC; Guildford; On-site; GBP 27,000 - 32,000; Full time

Job description

Gatwick Ground Services (GGS) provide airport ground operations at London Gatwick and London City Airports. As a wholly owned British Airways subsidiary, we take great pride in delivering the same impeccable customer service and fully comprehensive training. We are proud to deliver the highest standard of ground handling to British Airways and our other airline partners.

Gatwick Ground Services was established in 2016, to support the ramp operations of British Airways at Gatwick. Following its success, the company branched into Aircraft Cleaning in 2018. In 2020, Passenger Services formed the newest department within the GGS business to provide an all-round ground handling option.

Our operations across two stations support British Airways, Air India, Iberia Express, Qatar Airways, Singapore Airlines, and Vueling Airlines, providing a complete ground handling solution.

It's an exciting and fast-paced life when you're working in some of the world's most important travel hubs, and you'll be part of a global gateway connecting with people from all walks of life and helping to make each and every journey original and unique.

Whether you are a welcoming face at check-in, have a keen eye for aircraft appearance, or thrive in a detail-oriented fast-paced ramp environment, a job at Gatwick Ground Services is yours to make.

When you join the Gatwick Ground Services team, an exceptional travel experience from the ground up starts with you.

The role:

Bowser Driver - Water & Waste

To provide our customer airlines with efficient professional Toilet & Water services as per their specifications, including water purification testing and disposal of waste at dedicated toilet disposal points. Health and safety policies, Airport policies, ramp awareness, and operational excellence will also play a key part in this role. In addition, you will be expected to project a smart and able attitude to our customer airlines through thorough work practices and excellent customer service.

The post holder will require an excellent level of communication skills both written and verbal at all levels.

The current shift pattern for this position is 4 on 4 off with the shift time 0600-1800.

What you'll do:

1. Drive in a delegated 2-person team from aircraft to aircraft.
2. Carry out delegated toilet & water servicing tasks to a high standard using approved water purification solutions.
3. Preparation of vehicles prior, during, and after carrying out services.
4. Maintain the cleanliness of vehicles inside and out, ensuring we are perceived as the best and most efficient cleaning company at LGW.
5. Report any visible TSU/WSU vehicle faults to your Quality Controller.
6. Report any health and safety matters that give you concern to your Duty Manager.
7. Be responsible for personal Health & Safety in accordance with the Company's policy and procedure.
8. Make recommendations and contribute to the development of the Company's business objectives.
9. Perform any other duties at the discretion of the relevant senior manager which may be necessary from time to time, in order to meet operational requirements.

Qualifications and experience:

• Must be able to obtain and retain a full airside pass including a satisfactory criminal record check.
• Full UK clean driving license as well as the ability to pass the airside driving tests.
• Ability to work under pressure and use own initiative.
• Ability to work as part of a team.
• Proven experience gained in either Aviation, Ground Handling, or a similar industry.
• Good working knowledge of Aviation Operations.
• Ideally, 2 years of supervisory experience.

Skills and behaviors:

• Good communication and influencing skills, both verbal and written.
• Ability to prioritise in a fast-paced environment and manage workload to deliver to tight deadlines.
• Ability to clearly and accurately interpret and communicate relevant and complex information.
• Ability to establish credibility quickly by building effective working relationships.
• Resilient and tenacious; able to pursue goals in the face of obstacles.
• Strong team approach.
• Pragmatic and solution-focused with good problem-solving abilities.

What we offer:

Salary £27,061.20 (£13.88ph) plus £2,280.00 additional annual shift pay.

Overtime paid at time and a half during the week, and double time at weekends and Bank Holidays.

We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary.

Key benefits include:

• After successful completion of your probationary period, you will have access to discounted flights known as hotline fares, standby tickets, and concessions with British Airways and other code share airlines.
• Health benefits including free winter flu jab and access to the HSF Health Plan.
• Cycle to work scheme.
• Free staff parking.
• Discounts on public transport and airport food vendors.
• A generous leave allowance, increasing annually for the first 5 years of employment.
• Pension scheme.

At Gatwick Ground Services, you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don't expect our people to either.

Inclusion & Diversity:

At Gatwick Ground Services, we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity, and identity to work.

Inclusion and diversity are a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey as we continue to assist with connecting Britain with the world and the world with Britain.