Boutique Assistant - Harrods

Are you a good match?

1. Do you have previous experience in retail, particularly in the field of luxury or the service sector (hospitality, tourism)?
2. Do you have the ability to work in a fast-paced and dynamic retail environment?
3. Are you a confident communicator with a passion for personalised customer service?
4. Do you strive for excellence and demonstrate a high attention to detail?
5. Do you have good operational skills and a strong learning agility?
6. Are you a proactive person with a collaborative team spirit?
7. Do you have an interest in High Jewellery?
8. Are you available to work department store retail hours, including weekends?

What are we expecting from you?

1. Assisting Sales Associates during the selling ceremony and presentation
2. Processing the sale, including payment procedures and gift wrapping
3. Supporting the sales team in their daily clientelling activities
4. Acting as a true brand ambassador for the Maison and upholding the in-store client journey
5. Ensuring development of knowledge and skills through self-training
6. Reviewing and implementing efficiencies to back-office areas, whilst contributing to a variety of operational tasks and abiding by procedures
7. Enhancing expertise of digital tools across sales, CRM, stock, omnichannel and back office

More than a role…. We recruit for a career!

By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed into our enchanting world with trainings on our history, our know-how and our creations.

The recruitment process

Send your application online. If your profile matches our search, you will be contacted by our Talent Acquisition team for an interview. Along the recruitment process you will meet the Boutique Director and HR Business Partner. Otherwise, you will receive an email to inform you that your application has not been successful.