Bodyshop Manager - Aldershot

Challender Recruitment; Aldershot; On-site; GBP 40,000 - 60,000

Job description

Job Description

A Bodyshop Manager is responsible for overseeing the operations of an automotive repair facility specializing in bodywork, collision repair, and paintwork. They play a vital role in ensuring the smooth functioning of the bodyshop, managing the team, and delivering high-quality repair services to customers. Here is a typical job description for a Bodyshop Manager:

1. Leadership and Team Management:

1. Supervise and lead a team of technicians, estimators, painters, and administrative staff in the bodyshop.
2. Provide guidance, training, and performance feedback to team members to ensure efficient and effective operations.
3. Foster a positive work environment, promote teamwork, and resolve conflicts or issues that arise among team members.

2. Operational Management:

1. Oversee and manage the daily operations of the bodyshop, including scheduling repairs, assigning tasks, and ensuring timely completion of work.
2. Monitor workflow and productivity to optimize efficiency and meet customer deadlines.
3. Maintain inventory of necessary tools, equipment, and supplies, and coordinate with suppliers to ensure availability.
4. Implement and enforce safety procedures to minimize accidents and maintain a safe work environment.

3. Customer Service and Communication:

1. Interact with customers to understand their repair needs, provide estimates, and address any concerns or questions.
2. Ensure excellent customer service by maintaining open communication throughout the repair process, providing regular updates, and addressing customer feedback or complaints.
3. Handle any insurance-related matters, including working with insurance companies, processing claims, and negotiating repair costs.

4. Quality Control and Compliance:

1. Ensure that repairs are performed to the highest standards of quality and in compliance with industry regulations and safety guidelines.
2. Conduct inspections of completed work to verify quality and accuracy, and make any necessary corrections or adjustments.
3. Stay up to date with industry trends, technologies, and best practices related to automotive bodywork and collision repair.

5. Financial and Administrative Responsibilities:

1. Manage the bodyshop's budget, including tracking expenses, controlling costs, and maximizing profitability.
2. Prepare reports on key performance indicators (KPIs), such as revenue, expenses, productivity, and customer satisfaction.
3. Coordinate with the administrative team to handle invoicing, billing, and other administrative tasks.

Qualifications and Skills:

1. Previous experience in automotive repair and bodyshop management is typically required.
2. Strong leadership and team management skills.
3. Excellent communication and customer service abilities.
4. In-depth knowledge of automotive bodywork, collision repair, and paint processes.
5. Familiarity with industry regulations and safety standards.
6. Proficiency in using computer software for estimating, scheduling, and reporting (e.g., repair management systems).
7. Strong problem-solving and decision-making skills.
8. Attention to detail and commitment to delivering high-quality work.

Please note that this job description may vary depending on the specific needs and requirements of the bodyshop or organization.