BMW UK, Financial Services, Farnborough - Quality Analyst - 13 Month Placement (July 2025)

BMW UK, Financial Services, Farnborough - Quality Analyst - 13 Month Placement (July 2025)

SPREAD ENTHUSIASM. SHAPE THE FUTURE.

SHARE YOUR PASSION.

Knowing the destination isn't enough: you need to know how to get there. Build up your own networks, exploit new ideas, consistently take the initiative. Inspire other people with your enthusiasm. That's the only way to give ideas the power that allows them to become true innovations.

Summit ONE in Farnborough is home to the National Sales Company for the BMW Group in the UK, as well as BMW Group Financial Services which offers retailers, corporate and private customers a range of customised financial services. Alphabet (GB) Ltd. as a leading provider of Business Mobility Services is also located in Farnborough.

This is an excellent opportunity to have oversight of many areas of the business and Customer journey. You will also be working with both internal and external partners.

We are seeking an individual who enjoys working with data and has an analytical mindset.

What awaits you?

• Produce actionable insight showing trends and areas of improvement for quality.
• Support the management of the BMW outsource quality assurance provider.
• Assess the Quality of the audits performed by our outsourced quality provider.
• Support the designing of new quality assurance assessments.
• Support the service delivery improvement of operational teams and outsource providers to deliver better customer outcomes.
• Produce and deliver Management Information presentations on quality performance.
• Work with complex data sets ensuring their accuracy.
• Learn how to manage external providers.

Qualifications & Skills:

• Studying towards a bachelor’s degree in Business, Maths, Analytics, or a related field and on track to achieve at least a 2:2.
• A genuine passion and interest in the automotive industry.
• Analytical thinker with the ability to use data to show trends and identify root causes.
• Confident user of Microsoft Office products such as Excel, Word, and PowerPoint.
• Good written and verbal communication skills.
• Ability to use your initiative and manage your own projects/workload autonomously.
• A source of innovation and creativity for our business as well as a resource that will challenge our norms.

Why choose us?

• Great Pay – A competitive annual salary of £23,700, 27 days holiday per annum (pro rata to your contract) and an attractive pension scheme.
• Rewarding Work-Life Balance – Contracted working hours are 37.5 hours a week, Monday to Friday, helping you develop a fulfilling work-life balance.
• Exciting Additional Benefits – You will have the opportunity to enjoy other employee benefits, including a subsidised on-site restaurant and access to our Advantages scheme which gives you a range of offers and discounts.

What do you need to do now?

If you apply, the next stages of the recruiting process could include: online testing, video interview and then a face to face, telephone or virtual interview with the hiring manager. This may be in the form of an assessment centre.

Please note:

We operate rolling recruitment, which means we may close the application window earlier than identified if sufficient applications are received, so please apply early to avoid disappointment.

To be eligible for this position, you must be returning to your studies for a minimum of 6 months after completion of this placement. You must be able to provide proof of your legal right to work in the UK.

We are committed to promoting equal opportunities in employment and job applicants will receive equal treatment regardless of disability, age, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, gender, sex or sexual orientation.

Closing date for applications: Saturday 30th November 2024