Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience.
Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.
Customer Experience and Lease Compliance Department
Vantage Operations ensures the overall health, maintenance, and performance of all mechanical and electrical systems, data modules, and customer service operations across our global portfolio. We build and maintain strong customer relationships by providing transparency into performance metrics, enabling proactive maintenance strategies, and ensuring contract compliance.
As part of the Vantage Operations team, the Customer Experience & Lease Compliance Department manages the entire customer lifecycle from lease inception. This includes ensuring data modules are delivered, monitored, and maintained per contractual obligations, supporting customer and audit requests, providing visibility into performance via our Customer Portal, tracking and reporting Service Level Agreements (SLAs), generating monthly electricity bills based on consumption, and delivering analytical insights for Operations and Executive Leadership. To ensure superior service, the department collaborates closely with all Vantage business units to drive customer success.
Position Overview
Vantage Data Centers is seeking a highly analytical, detail-oriented Billing & Reporting Assistant to support utility billing and reporting processes across all markets. The successful candidate will be responsible for executing the end-to-end utility billing process, ensuring compliance with contractual and regulatory requirements, and maintaining key performance indicators (KPIs). This role involves verifying and approving utility bills, conducting expense-to-revenue variance analysis, and producing capacity and financial reports.
The Billing & Reporting Assistant will also be responsible for running the current billing system using Microsoft Excel while assisting in the transition to a Power BI-driven reporting platform. This position requires strong analytical skills, expertise in data management, and the ability to work cross-functionally in a fast-paced environment.
Essential Job Functions
Duties
Job Requirements
We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.
Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.
Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.
Vantage Data Centers is an Equal Opportunity Employer.
Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.