Bilingual Receptionist

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a high priority on your personal and professional growth.

Our Ottawa-Kent Street office is looking for a bilingual Receptionist to join the Internal Administration team and own the following responsibilities:

• Welcome visitors, route calls and direct inquiries to proper department or individuals in a timely and professional manner.
• Manage mail and courier requirements for delivery and pickup, including maintenance of reports for tracking purposes.
• Ensure reception area is opened/closed appropriately including setting security requirements each night and over holidays.
• Booking boardrooms, coordinating catering requirements, setting up and cleaning meeting rooms.
• Receive and process payments including cheque deposits and credit card payments.
• Draft and distribute facilities communications.
• Manage the security system, building maintenance requests, office equipment, and supplies.
• Maintain the front desk, reception area, meeting rooms, and kitchen in an organized and professional manner.
• Provide phone coverage for additional offices and local support for the administration team.
• Various other duties as required.

How do we define success for your role?

• You demonstrate BDO's core values through all aspects of your work: Integrity, Respect, and Collaboration.
• You understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high-quality work.
• You identify, recommend, and are focused on effective service delivery to your clients.
• You share in an inclusive and engaging work environment that develops, retains & attracts talent.
• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace.
• You grow your expertise through learning and professional development.

Your experience and education

• You have the ability to clearly and confidently communicate with others.
• Bilingual (English and French).
• You have strong Microsoft Office skills for data entry and analysis.
• You have at least 2+ years’ experience in a fast-paced, customer-driven environment, and have had experience in completing tasks simultaneously.
• Office Administration diploma or similar education would be considered an asset.
• You have a cheerful outlook and a high energy personality.
• You are well organized and have an eye for detail.
• You are self-motivated to work independently and are a good team player.
• If you have training and/or experience in office administration tasks, it would be considered an asset.