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Bilingual Account Coordinator

Michael Page

Greater London

On-site

GBP 30,000 - 60,000

Full time

7 days ago
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Job summary

An established industry player is seeking an Industrial Account Manager to cultivate and maintain profitable client relationships. This role emphasizes effective communication and attention to detail, ensuring customer satisfaction is prioritized. You will be responsible for managing business accounts, supporting new revenue opportunities, and addressing customer queries. The ideal candidate will possess account management experience in the manufacturing sector and be fluent in European languages. Join a dynamic team that values flexibility and offers incentives for performance, making it an exciting opportunity for driven professionals.

Benefits

Flexible working patterns
In office incentives
Monthly bonuses
Commission & bonus oriented earning ability

Qualifications

  • Proven account managerial experience in manufacturing.
  • Fluency in any European language is essential.

Responsibilities

  • Manage assigned business accounts to meet sales targets.
  • Develop strong relationships and support new business opportunities.
  • Address customer complaints and report sales progress regularly.

Skills

Fluency in European languages
Excellent communication skills
Interpersonal skills
Self-motivation
Organisational skills
Ability to work under pressure
Problem-solving skills

Tools

SAP

Job description

As an Industrial Account Manager, you will develop and maintain effective, profitable commercial relationships with existing clients, while also identifying and establishing new business opportunities and key supply routes for the distribution and national sale of key products. Clear, effective communication and meticulous attention to detail are paramount in this role, with customer satisfaction at the forefront of all decision-making processes.

Client Details

Our client is a globally renowned leader in the transport & export sector specialising & handling on behalf of large blue-chip entities across numerous sectors.

Description

Key responsibilities will consist of:

  1. Manage all aspects of assigned business accounts to agreed sales targets, developing strong relationships with key customers.
  2. Support the development of new business and revenue opportunities, identifying USP, value creation and strong customer relationships.
  3. Visit customers regularly, attend meetings, prepare presentations, and investigate/resolving complaints and queries as required.
  4. Regularly review financial and commercial performance with Project Managers and the Senior Team.
  5. Accurately process customer purchase orders and manage expenditures according to specific requirements.
  6. Address customer complaints and queries, implementing preventive measures to avoid recurrence.
  7. Represent/on behalf of the company's key Industry trade exhibitions when required.
  8. Report sales progress on a weekly or monthly basis or as required by line management, with travel to HQ office when line management requires.
  9. Collate market and customer information and feedback opportunities to management on a regular basis.
  10. Accept other tasks or projects as assigned by senior management.

Profile

The successful candidate will:

  1. Be fluent in European languages (French, German, Swiss, Portuguese, Dutch, or Polish) Non-preferential.
  2. Proven account managerial experience within the manufacturing industry/field.
  3. Excellent communication and interpersonal skills.
  4. Ability to communicate effectively at all levels with internal and external customers to maintain and build vital relationships.
  5. Capacity to work well under pressure in a fast-paced environment.
  6. Self-motivation and ability to work independently as well as part of a team.
  7. Organisational and prioritisation skills to meet demanding deadlines.
  8. Ability to identify and address issues promptly.
  9. Essential experience using SAP.

Job Offer

  • Ability to speak any European language.
  • Flexible working patterns.
  • In office incentives.
  • Monthly bonuses.
  • Commission & bonus orientated earning ability.
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