Bid Support and Marketing Manager

SCC; Birmingham; Hybrid; GBP 40,000 - 45,000; Full time

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

About The Role

We are actively building diverse teams and welcome applications from everyone.

Role: Bid Support and Marketing Manager

Location: Birmingham (SCC operate hybrid working, which comprises of a mix of office and home working)

Contract Type: Permanent

Salary Package: £40.000 - £45.000 plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year

Hours: 9.00 am - 5.30 pm Monday - Friday

Interview Process: 2-stage process

Why SCC?

• An inclusive workplace
• Excellent package: solid basic and company benefits
• Hybrid working & core hours in line with role requirements
• Career development and life-long learning opportunities
• Opportunity to join Europe's largest privately-owned IT Company

Role purpose:

Reporting to the Technical Director, the Bid Support & Marketing Manager will be responsible for supporting the Flow AI sales team with the creation of compelling customer-facing documentation, plus the management of the company's social media activity.

Key responsibilities:

Bid & Sales Engagement

• Work with the technical and sales teams to create accurate and compelling proposal and bid content for customer submission.
• Support the completion and timely submission of customer NDA and Confirmation letters.
• The review of customer RFP/RFI questions and scoring matrices in comparison to Flow AI developed content.
• Provide coordination support for larger RFP/RFIs and customer proposals.
• Collate, submit and distribute customer qualification questions against the RFP/RFI time frame.
• Explore Flow AI bid library for previously created content suitable for use in ongoing customer engagements.
• Support or coordinate with Flow AI design teams to format customer documentation prior to submission.
• Collate, verify and submit completed RFI/RFP/tender responses to the customer within the required timescales and format.
• Manage and update templates and standardized content in the Flow AI bid library.
• Work with Flow AI designers to produce on-brand imagery and diagrams to complement written content.
• Monitor Buyer Framework portals for potentially suitable opportunities for Flow AI.

Social Media Management

• Manage the approved Flow AI calendar/schedule of events.
• Develop compelling content in line with the topics and themes included in the calendar/schedule of activity.
• Regularly update the Flow AI website with news and other content.
• Assist with the development of Case Studies and White Papers.
• Responsible for management of Flow AI LinkedIn and other social media platforms.
• Support the development and implementation of multi-channel marketing campaigns.
• Create interactive campaigns to facilitate the harvesting of leads.
• Work with Flow AI designers to produce compelling on-brand imagery for inclusion in online content.

Skills and experience:

• Excellent written communication skills.
• Excellent organizational skills.
• Technical awareness of systems such as LinkedIn/Google analytics, Pipedrive (or other CRM tools), Adobe products.
• Structured and proactive.
• Active understanding of Social Media.
• Energy and positive work ethic.
• Able to work collaboratively across internal and customer teams.
• Experience in a similar role.

About Us

SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham. We help clients succeed through IT transformation and exceptional customer experiences.

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment.

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know at the point of scheduling.