Job Title: Bid Administrator
Contract Type: Permanent, Full-time
Salary: £25,000
Contracted Hours:
40 hours per week
Working Days: Monday to Friday
Shift Pattern: 8 Hour Shifts, 08:30 - 17:00
Location: Cheltenham
About Creed
Creed is a family business established in 1972 which is ambitious with its growth within the industry. We deliver a great range of multi-temperature food products, including our butchery and fresh range to caterers across the country from our bases in Cheltenham, Ilkeston & High Wycombe. It's a great place to be and we are proud of our role in supporting our local community. We are dedicated to creating a great place to work and have been recognised as a "Sunday Times Top 100" Company to work for after achieving two star status with Best Companies. Our people are committed to our values, choose their attitude and think customer. They work hard, are committed to providing a great service, have fun and develop along the way. Our employees often get involved in charity events, attend the Director breakfasts, put forward their ideas for improvement and contribute in team briefings. Our core business values are being: Commercial, Proud, Friendly and Nurturing.
Role Details
In this role you will be responsible for product matching and pricing for a portfolio of c. 6500 SKUs from c. 420 suppliers and accountable for the completion of c. 10 tender matching documents per week. You will also deliver all required administration for our rolling tender process which includes c. 12+ key accounts and provide ongoing support to the wider team with pricing and sales administration to help contribute towards achieving the new business revenue targets for our groups and national channels.
Essential
- Strong I.T and administration skills, numeracy, and a good level of English and intermediate Excel skills.
- Customer service focus, excellent communication, interpersonal, relationship building, and stakeholder management skills.
- An action-oriented individual, who is solutions focused, can manage multiple priorities, and deliver results on time.
- A good team player, with attention to detail and good problem-solving skills that follows processes in place and prioritises business improvement.
- Experience working within an administration role within a fast-paced environment.
- Experience managing and prioritising work with short deadlines.
- An interest in food and good knowledge of a variety of food and non-food products.
- Experience collaborating with multiple stakeholders from different departments, which have different and sometimes conflicting requirements of your role.
- Ability to work autonomously, engage with other departments and work with them to deliver key outputs that support your role.
Desirable
- Experience working within the Foodservice sector, or other similar operation.
- The desire to develop negotiation skills, and an interest in learning how to effectively influence internal stakeholders.
- A passion for food, and excellent product knowledge, ideally gained from the retail, wholesale, or foodservice marketplace.
Accountabilities
- Demonstrate a positive, customer-focused, and professional approach.
- Contribute to a diverse, inclusive, solutions-oriented, and customer service focussed culture.
- Share ideas and develop new ways of working to improve company performance and engagement.
- Ensure all end-to-end tender process administration is completed accurately and on time.
- Complete all required product matching documents to support our tender process.
- Maintain positive relationships with other departments.
- Complete required coding for new business and tender opportunities.
- Update a reference document with details of product gap specifics that will support account managers and our Trading department to fill product portfolio gaps.
- Provide ongoing support to the wider team with pricing and sales administration.
- Manage and deliver business projects and support for the wider sales team.
- Actively promote a food safety culture through sharing knowledge and expertise.
- To disclose any evidence of product safety, legality, quality, or integrity issues.
- To report all accidents and promote best practices in Health and Safety and contribute to ensuring a safe working environment for all employees, workers, and visitors on site.
Benefits
- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
- Store discount
Schedule
- Day shift
- Monday to Friday
- No weekends
Job Type: Full-time
Pay: Up to £25,000.00 per year
Work Location: Hybrid remote in Gloucestershire, GL51 6TQ
Reference ID: CST034