BI Specialist

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades, or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Specialist Business Intelligence Analyst will work as part of a small Business Intelligence Team to develop innovative analytical solutions that support the business to maximize compliance, increase productivity while minimizing costs, and maximizing profit.

The Business Intelligence Team is committed to continuous learning and innovation, and as such, the job holder will be expected to embrace the Tableau and Alteryx external communities to ensure their skills are constantly evolving and they embrace new analytical techniques and functionality within our core BI products.

The Specialist Business Intelligence Analyst will be expected to support the development of analytical Proof of Concepts to demonstrate the potential return on investment and then to transform Proof of Concepts into sustainable processes that can be adopted by your business area and shared across JLL. This will be done as part of the wider Business Intelligence Analytics Team within JLL, ensuring any developed solutions are documented and embedded within the operating framework of the team.

The Specialist Business Intelligence Analyst will be responsible for developing end-to-end analytical solutions for complex business initiatives; being able to translate business requirements into insightful and sustainable dashboards and analysis that support our ability to maximize compliance, increase productivity while minimizing costs, and maximizing profit.

The role has been deliberately titled ‘Specialist’; the individual will not only be responsible for developing complex solutions but also to mentor and coach other Business Intelligence Analysts within the business. Continuous development and learning is a core component of our Business Intelligence Team, and the individual will be expected to lead development tasks, understanding the longer-term personal development goals of the team and collaborating across accounts to benefit the wider JLL Business Intelligence Community.

As business areas use data and analytics mature, so will the tools and platforms the business uses for Business Intelligence. The Specialist Business Intelligence Analyst will be expected to embrace new technology and techniques, leading the development of Proof of Concepts to demonstrate the potential return on investment and then to transform Proof of Concepts into sustainable processes that can be adopted by the business area and shared across JLL.

In addition, the ideal candidate will demonstrate an ability to embrace new techniques and technology, taking a high-level business requirement and working in partnership with external experts to develop solutions from conceptual models through to actual proof of concepts and finally sustainable business-as-usual solutions.

The person will be accountable for defining, prototyping, and implementing complex analytical solutions, being able to transform transactional data into meaningful business insights.

The ideal candidate will be a highly skilled individual, being able to demonstrate strong data visualization skills, from design thinking through to creative solutions. They will be required to work at pace, using agile project management methodologies that enable an iterative approach to project delivery.

While outstanding technical knowledge is essential, it is equally important that the candidate can inspire existing Business Intelligence staff. They will be required to transfer knowledge and skills to existing staff; ensuring the Business Intelligence Team is continuously learning and developing as a peer group rather than a set of individuals.

Day to day

• Lead the technical development of complex Business Intelligence initiatives, ensuring constant communication and partnership with the Head of Business Intelligence.
• Liaise with key stakeholders across the business to translate complex requirements into effective business solutions.
• Lead and work as part of sprint development teams to develop sustainable solutions.
• Ensure iterative design processes are followed, providing regular feedback and engagement to the business.
• Identify new analytics technology and techniques, building proof of concepts that demonstrate the potential use case and return on investment for the business.
• Be an active member of the internal and external Work Dynamics Business Intelligence communities to identify and implement industry best practices on the business’s analytics.
• Facilitate the continuous growth in skills and knowledge of the other analysts within the business.
• Actively participate in feedback to other analysts with respect to the development of new initiatives.
• Be continuously looking 12-18 months in the future, actively participating in defining the Business Intelligence strategy and identifying opportunities for growth in terms of revenue, compliance, and productivity.

Desirable Knowledge & Capabilities

• A Business Intelligence expert with knowledge of data visualization and analytical techniques.
• Bring global experience and best practice to bust silos and ensure effective utilization of data.
• Proven examples of having utilized Tableau and Alteryx to develop innovative solutions to complex requirements.
• Demonstrates an ability to learn new techniques and tools, as and when identified, for example, predictive modeling.
• Communication - Excellent presentation skills (verbal and written).
• Strong understanding of analytic/statistical concepts with the ability to explain them to others.
• Strategic Thinking - Ability to think broadly, create a shared vision, and embrace change as an opportunity.
• Customer service - Understanding data customer needs and managing appropriate expectations within system, project, or contract constraints while providing exceptional customer service.
• Team-building - Key stakeholders and collaborators are geographically dispersed. Getting results from ad hoc groups of disparate people is critical.
• Proven team leadership success and ability to manage through influence.
• Working experience of Agile Project Management methodologies.

Skills and Experience

• Bachelor or Master degree - BI, computer science, econometrics, operations research, or statistics preferred, or equivalent working experience.
• Minimum 3 years past work experience as a Business Intelligence, business or data analyst required.
• Fluent English.
• Ability to engage with colleagues across the Business Intelligence Team.
• Exceptional communicator.
• Experienced in working within a complex, corporate environment.
• Inspire trust, adapt, and learn.
• Ability to drive focus and excitement within teams.
• Ambitious and driven to win.
• Consistently exceeds performance targets and takes quick, corrective action when required.
• Ensure execution, drive targeted results, focus on customers, and lead courageously.
• Acts as an internal Business Intelligence consultant to the business, not only scoping new requirements but challenging perceptions and prior methodology to ensure solutions are constantly delivered as best in class.
• Previously evidenced creating innovative solutions that push the known boundaries of analytical tools such as Tableau and Alteryx.
• Previous experience of using an enterprise-level data warehouse and fact and dimensional data model.
• A proven track record of delivery and understanding of the latest industry approaches.
• Able to drive innovation.
• Able to clearly position the JLL brand in the industry and raise its profile.
• Instills a proactive mindset that enables the organization to anticipate versus react.
• Alters the firm’s capabilities to achieve a higher degree of production.
• Lives in the future not the present.
• Inspires and motivates toward new and stretch opportunities.
• Ability to transfer knowledge and expertise to colleagues that enables and empowers them to grow and develop.
• Influences others, engages and inspires proactive collaboration, builds talent, communicates effectively, and builds relationships.
• Business analysis, consulting/advisory, and/or project or client management experience.
• Expert experience in Business Intelligence tools (for example Tableau).
• Working experience in analytical toolkit (e.g. SPSS, SAS, R, Python) would be a plus.
• Outstanding analytical mindset with an ability to interpret, visualize, and tell the story behind the data.
• Focus on providing relevant solutions to the clients’ challenges, which drive productivity, profitability, client satisfaction, or other important business metrics.
• Able to deliver high-quality work in a timely manner, also under time pressure.
• A team player with excellent written and verbal communication skills – able to effectively communicate both with technical experts and management, acting as an internal consultant to the business to advise, challenge, and influence requirements and scopes.
• Professional experience and passion to further excel in broadly understood Business Intelligence, including: business & client understanding, business analysis, data visualization, databases, data integration, ETL, big data.

Location: Remote – London, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!