Bench Compliance Officer

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Wren

England

GBP 40,000 - 60,000

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Job description

About The Role

We are looking for a Compliance Officer to join our Team in our Head Office in Barton-upon-Humber.

Main Responsibilities:

Ensure designs are of high quality by completing thorough plan checks, highlighting any potential installation or product issues that could impact the customer experience.
Provide feedback and training to Designers following a plan check, addressing identified errors.
Audit compliance documentation uploaded from the showroom to ensure standards are met.
Identify and report to the relevant Manager any additional training requirements of individual Designers to reduce errors in the business.
Provide constructive feedback on opportunities identified with the planner, systems, and training to improve efficiencies.
Support error reduction by managing weekly reports highlighting potential future issues.
Be accessible for the Contact Center for escalated planner and product-related queries and help improve their product knowledge.
Review and provide outcomes on accountability of errors, including constructive feedback to support development.
Ensure that you have read, understood, and adhere to policies and procedures relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS) Responsibilities document.

Our basic salary is £27,500 plus a quarterly bonus of up to £2,000, meaning you can earn up to £35,500 annually.

What Wren offer:

2 subsidised canteens
Competitive basic salary, plus a bonus of up to £2,000 a quarter
Free on-site gym
Excellent training and development
Fantastic career progression
Free parking
High-quality IT equipment and software

About You

Essential Skills and Knowledge:

Excellent communication skills - both written and verbal
Keen attention to detail
Technical mindset and process-driven
Strong computer skills
Organised – able to multi-task

Desired Skills and Knowledge:

Exceptional design skills and ability to use planner/CAD software
Knowledge of kitchen installation and legislation
Knowledge of compliance processes

Applicants for this role who are offered employment will be subject to a basic criminal record check from the Disclosure & Barring Service before the appointment is confirmed. However, a criminal record will not necessarily disqualify a candidate. Each case will be assessed individually, taking into account the nature of the offence and its relevance to the role applied for.

About The Company

Wren Kitchens are not only passionate about kitchens, we are passionate about our people! We have achieved incredible milestones over the years; opening over 100 showrooms, launching in the USA, and winning multiple awards including the UK’s Number 1 place to work! This is thanks to our team, the Wren family, who have inspired us to push limits and make a difference. With our exponential growth, we are looking for incredible individuals to join us and continue our success story!