BDM – Direct, Transactional & Hybrid Mailing

Harrison Scott Associates; London; On-site; GBP 100,000 - 125,000

Job description

Due to investment and company growth, a leading provider of Direct Mail, Hybrid Mail, Transactional Mail, UK & International Postage, and Print Management services is seeking a dynamic and experienced Business Development Manager to join its rapidly expanding team. Reporting directly to the Sales Director, the successful candidate will be responsible for driving sales growth by identifying and securing new business opportunities within the Direct Mail, Hybrid Mail, and Transactional Mail sectors.

This role requires significant experience in business development, professional client relationship management, and a full awareness of the customer journey processes and techniques in print, direct mail, transactional mail, and digital platforms.

Duties & Key Responsibilities:

1. Develop and execute a strategic sales plan aligned with the company’s targets.
2. Identify and pursue new business opportunities within the Direct Mail, Hybrid Mail, Transactional Mail, UK & International Postage, and Print Management sectors.
3. Build and develop a significant pipeline of new business opportunities.
4. Build and maintain strong relationships with prospective and newly onboarded clients.
5. Collaborate with internal teams to ensure smooth execution of client projects.
6. Grow and develop new customers by effectively quoting, converting leads, and serving as a key point of contact.
7. Regular contact with existing customers to develop the spend, frequency of use, and profitability for the company under the guidance of the Sales Director.
8. Ensure maximum customer satisfaction to increase the probability of retention.
9. Stay updated on industry trends and competitors to maintain a competitive edge.

Skills Required:

1. Proven track record of success in B2B sales within the specified sectors, with a minimum of 3 years’ experience.
2. Knowledge of postal services and products across DSA and Royal Mail is essential.
3. Strong communication, negotiation, and interpersonal skills.
4. Self-motivated and proactive with the ability to work independently.
5. Results-oriented with a focus on achieving and exceeding sales targets.
6. Willingness to travel as needed.
7. Proficient knowledge of Microsoft Office suite; Salesforce experience is preferable.

Attributes:

1. Highly motivated and energetic individual with a proactive approach to business development.
2. Clear Communication – ability to liaise with colleagues and clients effectively.
3. Teamwork – a positive member of the Sales & Client Services team.
4. Attention to detail - complete work without the need for supervision and work to deadlines.
5. Can do attitude – enthusiastic, motivated, good work ethic, flexibility to tasks and hours of work, desire to learn and accept ownership/responsibility.