Barista and Waiter / Waitress

So Noodle; London, Chiswick; On-site; GBP 40,000 - 60,000; Full time

Job description

Job Description: Waiter / Waitress Leader (Bubble Tea & Noodle Restaurant)

Position Title: Waiter / Waitress Leader

Location: W4 5

Reports To: Chef

Position Overview: We are looking for an experienced and dynamic Waiter/Waitress Leader to oversee the front-of-house team in our bubble tea and noodle restaurant. This role involves ensuring outstanding customer service, supervising the team, and managing day-to-day dining operations efficiently.

Key Responsibilities:

1. Customer Service Excellence:
   • Greet and seat customers with a friendly and welcoming attitude.
   • Ensure a smooth and enjoyable dining experience, addressing customer feedback promptly.
   • Provide menu recommendations, including bubble tea options and noodle dishes.
2. Team Leadership:
   • Supervise, mentor, and motivate the front-of-house team during shifts.
   • Delegate tasks effectively to ensure efficient service delivery.
   • Assist in training and onboarding new staff members.
3. Operational Support:
   • Collaborate with kitchen staff and baristas to ensure timely order preparation and delivery.
   • Monitor table turnover and cleanliness throughout service hours.
   • Assist in managing reservations and walk-in customers.
4. Inventory and Supplies:
   • Oversee the availability of service essentials such as utensils, condiments, and beverages.
   • Report inventory shortages to management for prompt replenishment.
5. Compliance and Standards:
   • Ensure adherence to health and safety standards.
   • Maintain a clean, organized, and professional front-of-house environment.

Qualifications and Skills:

• Previous experience in a supervisory role within the hospitality industry.
• Familiarity with bubble tea and Asian cuisine is a plus.
• Strong leadership and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to work efficiently under pressure in a fast-paced setting.

Benefits:

• Competitive salary with tips.
• Opportunities for growth and professional development.
• Staff discounts on meals and beverages.

Experience: Required

Languages: English – Advanced

Employment: Full-time

Salary: £12 – £14 hourly

Starting time: Immediate start!