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Bar Staff - The Factory Bar

TN United Kingdom

Birmingham

On-site

GBP 10,000 - 40,000

Full time

Yesterday
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Job summary

Join a dynamic team at a leading global food travel expert, where you'll play a vital role in customer service at Birmingham Airport. This multifaceted position involves preparing and serving drinks, ensuring cleanliness, and adhering to safety regulations. You'll enjoy flexible scheduling, employee discounts, and continuous growth opportunities, making this not just a job but a pathway to a rewarding career. If you're passionate about food and travel, this is the perfect opportunity to thrive in a vibrant environment while making a difference in customers' journeys.

Benefits

Employee Discounts
Flexible Scheduling
Free Meal and Parking
Continuous Growth Opportunities
Health and Wellbeing Support
Financial Support
Diversity and Inclusion Networks

Qualifications

  • Must be 18 years or older to handle and serve alcohol.
  • References required for the last 5 years and a Criminal Record Check.

Responsibilities

  • Engage with customers and provide an outstanding experience.
  • Ensure a clean, safe, and welcoming environment.
  • Collaborate with team members for efficient operations.

Skills

Customer Service
Attention to Detail
Team Collaboration

Education

None specified

Tools

Help@Hand App

Job description

About the Role

Team Member at The Factory, Birmingham Airport

Pay Rate: £11.86 + as a little incentive, you will earn an extra £1.20 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £13.06 per hour.

Shift pattern: scheduled between 3 am and midnight

Successful candidates will be required to provide references for the last 5 years and undergo a Criminal Record Check in line with Airport Security Regulations.

Due to some responsibilities within the Team Member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol.

If you're passionate about food and travel, you’ve come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.

We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.

A bar team member plays a crucial role in ensuring the smooth operation of a bar, contributing to creating a welcoming atmosphere and providing excellent customer service. Their responsibilities encompass various tasks, from preparing and serving drinks to maintaining cleanliness and adhering to safety regulations. This multifaceted role requires a combination of technical skills, interpersonal abilities, and a keen attention to detail.

WHY JOIN SSP?

At SSP, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

  1. Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
  2. Flexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance.
  3. Free Meal and Parking: while on shifts.
  4. Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme.
  5. Help@Hand App: from shopping discounts, GP appointments, 24/7 helpline to financial and wellbeing support for you and your loved ones.
  6. Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
  7. Culture: We value diversity and inclusion at SSP, and we have a variety of networks to support you, such as LGBTQ+, Women’s Network, Neurodiversity and Disability and many more.
  8. Activities: Barista Competition, Millie’s Cookies Ice off Challenge, Superstars Recognition.
  9. Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.

AS A TEAM MEMBER YOU’LL:

  1. Engage with customers and provide an outstanding customer experience.
  2. Ensure a clean, safe and welcoming environment.
  3. Collaborate with team members to ensure smooth and efficient operations.
  4. Bring the SSP values to life.

Feel like you could belong at SSP? Apply now and start the best part of your journey!

SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 18/04/2025 by TN United Kingdom

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