Bar Manager - Operations

Job Introduction

Sodexo Live have an exciting new opportunity for an Operations/Sports Bar Manager to be based at DW Stadium. Whelan’s Sports Bar is a brand-new area within this awesome stadium, the home to Wigan Athletic and Wigan Warriors. Here you will manage and run the Sports Bar on match day and non-match days managing the services and teams to ensure business deadlines and targets are met.

This is a great opportunity for someone to take ownership and accountability within this popular destination. It would be ideal for someone who has bar work management experience within a fast-paced environment. You will need to be able to prioritise workloads effectively with good attention to detail and great planning skills. Excellent communications skills will be key as you lead the team by example and take responsibility when needed, acting with initiative, demonstrating energy and enthusiasm.

Main Responsibilities

What you’ll do:

1. Oversee general management and take ownership of Whelan’s Sports Bar including management, marketing, and event conception.
2. Manage the Whelan’s Sports Bar team to ensure that both business objectives and standards are delivered competently and consistently; develop a motivated, respectful, trusted and stable team by giving clear direction, sharing information and employee engagement.
3. Ensure that all the company’s accountancy practices are adhered to at all times.
4. Monitor costs and expenditure to be controlled in line with budget.
5. Ensure that the area has a business plan to be reviewed at least quarterly showing key objectives, goals and measures that link to the overall business plan and strategy.
6. Be certain the area has a GREAT training plan.
7. Liaise with other departments to ensure that the unit payroll is administered and inputted correctly.
8. Lead and manage the Sports Bar team and actively promote DW Stadium for both internal and external clientele.
9. Undertake duty management and operational shifts as required.
10. Control GP through ensuring stock is managed.
11. Seek new ways to drive revenues and maximise sales across the area.
12. Ensure the area complies with all company and client policies, site rules and statutory regulations i.e. licensing laws, Trading Standards and EHO.
13. Manage the H&S operational requirements for the area.

For a full list of responsibilities please view the attached job description.

The Ideal Candidate

What you bring:

Essential

1. High standard of literacy and numeracy.
2. Experience in leading a Bar and Event operations team.
3. Experience working in a stadium or large event environment.
4. Expertly manage day to day challenging client relationships.
5. Well-developed verbal, non-verbal, presentation and communication skills.
6. Experience of delivering high quality hospitality operations.
7. Proven experience in managing P&L accounts and driving profitability.
8. Operational knowledge, skills and experience in managing multi service operations.
9. Management of large and diverse teams.
10. Manage multiple workloads and shifting priorities.
11. Deliver excellence in operational service standards and customer satisfaction.
12. Demonstrate resilience when faced with conflicting business challenges.
13. Ability to interpret and utilise varied financial and commercial information.
14. Excellent interpersonal skills and ability to communicate effectively with customers, clients and employees at all levels.

Desirable

1. Personal Licence Holder.
2. Knowledge of the Wigan / Northwest area demographic.

About The Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.

Package Description

£24,000 - £28,000 + great benefits
Location: DW Stadium Wigan
Permanent
Work Pattern - 40hrs pw 5/7 to include matchdays evenings and weekends.

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Flexible and dynamic work environment.
• Competitive compensation.
• Access to ongoing training and development programs.
• Countless opportunities to grow within the company.
• Full training.

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!