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Bar and Waiting Team

The Lounges

Dorchester

On-site

GBP 20,000 - 30,000

Full time

19 days ago

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Job summary

An established industry player is seeking a Front of House Team Member who thrives in a dynamic environment. This role is all about creating a welcoming atmosphere for customers, whether they seek a quiet coffee or a lively celebration. You'll work closely with management and your team to ensure every guest leaves happy. With a focus on energy and personality, the right candidate will have a passion for hospitality and a drive to overcome challenges. Join a fast-growing business that values personal development and offers exciting perks, including shared tips, paid breaks, and discounts from day one.

Benefits

Tips shared equally across the team
Paid breaks
Staff food on every shift
50% discount on food
28 days holiday pro rata
Competitions and incentives
Christmas and Boxing Day off
Best staff party - Loungefest
Emotional and practical support
Company pension scheme

Qualifications

  • Natural talent and passion for hospitality.
  • Good communication skills to build rapport and trust.

Responsibilities

  • Make customers feel welcome and comfortable.
  • Adapt style and approach based on customer needs.

Skills

Hospitality
Communication Skills
Self-motivation
Energy and Personality
Problem Solving

Job description

Lounges are pretty special places, and what makes them so special are the brilliant people who run them - and you'll be one of them. As a Front of House Team Member, you're a natural when it comes to making people feel welcome and comfortable. You can read each customer. If there's someone with their head in their laptop just wanting a quiet coffee, or a group birthday celebration here for cocktails, tapas and good times, you can effortlessly adapt your style and approach for each. You'll work with management and the entire team, delivering 14 great shifts to make sure that every customer leaves happy. Which they tend to do. Because of your natural skills.

The Good Stuff
  • Tips shared equally across the team, based on hours worked
  • Paid breaks
  • Staff food on every shift, regardless of hours worked
  • 50% discount on food in all of three brands from day one
  • 28 days holiday (inclusive of Bank Holidays) pro rata
  • Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier)
  • Christmas and Boxing Day off!
  • The best staff party - Loungefest
  • Emotional and practical support via the Licenced Trade Charity
  • Power over your pay with Wagestream
  • Company pension scheme
  • Long service awards
  • Great opportunity for personal development and career progression in a fast-growing business
What you'll bring
  • Bags of energy, your own personality - and we can teach you the rest!
  • A natural talent and passion for hospitality.
  • Extremely driven and relentless at overcoming challenges or obstacles.
  • Good communication skills with the ability to build rapport and trust.
  • Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales

If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.

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