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Bar and Restaurant Supervisor, Malmaison

Malmaison

Oxford

On-site

GBP 40,000 - 60,000

Full time

30+ days ago

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Job summary

Join a vibrant and dynamic team at an innovative hospitality brand where you can thrive in a fast-paced bar and restaurant environment. This role is perfect for those with a passion for delivering exceptional customer service and creating memorable experiences for guests. You will be the face of the restaurant, ensuring everything runs smoothly while enjoying a range of exciting perks and benefits. With opportunities for career progression and development, this position offers a fantastic pathway into the hospitality industry. If you are enthusiastic about food, drink, and providing outstanding service, this could be the perfect opportunity for you.

Benefits

Discounted Staff Room Rates
Discounted Friends and Family Room Rate
35% off dining
Fully funded Apprenticeship
High Street Discounts
Cycle to work scheme
Healthcare Cash Plans
Referral schemes
Wellness Campaign Days
Complimentary stays on anniversaries

Qualifications

  • Experience in busy restaurant/bar settings is essential.
  • Strong customer service and communication skills required.

Responsibilities

  • Supervise restaurant and bar operations, ensuring guest satisfaction.
  • Coordinate with kitchen and management for smooth service.

Skills

Customer Service
Communication
Teamwork
Time Management

Education

Experience in Hospitality

Job description

Bar and Restaurant Supervisor, Malmaison

Rate of Pay / Hours: £12.75 per Hour plus Generous Company Benefits, Training & Development / 40 Hours per Week

Type of Contract: Permanent

Location: Oxford

Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.

Are high standards second nature to you? Do you love people and making guests smile every day knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of? We love Food, Wine and Cocktails - almost as much as you do!

You will already have experience in working within a busy restaurant and/or bar and be looking for the next step in your career. You will be the face of the restaurant and bar within our hotel, helping control the flow and communicating with the Kitchen and the management team to ensure a smooth and controlled dining experience for our guests.

We are open 7 days a week, 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends, but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training, we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences.

We create memories that the guest will never forget. This could be the next step for you into a Head of Department position within Malmaison – we actively encourage internal development and progression, Onwards and Upwards.


In addition to competitive rates of pay, we offer:

  • Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
  • Discounted Friends and Family Room Rate with 50% off best available rate.
  • 35% off your bill when you dine in our Brasseries and Bistros.
  • Fully funded Apprenticeship programmes that support you in developing your career.
  • High Street Discounts on a range of high street shops, experiences, holidays and much more.
  • Cycle to work scheme – save up to 40% on a wide range of bikes.
  • Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
  • Referral schemes that pay up to £1500 (just for getting your mates jobs!).
  • A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
  • We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
  • We work with Wagestream giving instant access to your pay as it’s earned.
  • We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
  • We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
  • Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.

Our Sustainability Goals:

  • 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
  • We recycle a minimum of 70% of the waste from our hotels.
  • We have moved to a chemical-free cleaning system in our bedrooms and public areas.
  • Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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