Banqueting Floor Manager

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Job Description

We are hiring for a Banqueting Floor Manager

Based at The Sheraton Grand London Park Lane Hotel - a Grand Experience Crafted in Mayfair.

Rewards for work.... Benefits for your lifestyle

• Part of Marriott International, the largest hospitality brand in the world - this means national and internal promotion opportunities for the right candidates. The sky is your limit here.
• World class training and development programmes tailored to enhancing your skills and help you grow within the Marriott family.
• Work alongside some amazing talent - award winning, experienced hospitality professionals.
• Discounted room nights & food and beverage - because your well-being means so much.
• Complimentary laundry, free meals on duty.
• Access to fabulous and flexible benefits to help you in and out of work.
• Food and Beverage Service Charge.

Reports directly to Assistant Banquet Operations Manager.

Supervising:

• Banquet Strikers.
• Heart of House Porter.
• Banquet Casual & Agency staff.

Key Relationships With:

• Events Reservations.
• F&B Outlet Managers / Food & Beverage Headwaiters.
• Executive Chef / Premier Sous Chef / Sous Chefs / Junior Sous Chefs.
• F&B wait persons.
• Linen room, Uniform room, Housekeeping Stores, Engineering.

Technical Skills:

• Knowledge of all F&B Standard operating procedures.
• Quality presentation.
• Knowledge of service and products.
• Sound knowledge of Banqueting Kitchen.
• Ability to assess quality control and adherence to service standards.
• Knowledge of and implementation of laws relating to liquor liability, local health and sanitation standards and contract law.
• Ability to assess correct work loads for those supervised.
• Working knowledge of labour laws.
• Performs other related tasks as assigned by management.

Team Leader Influence Skills:

• Maintain Sheraton standards in product and procedure.
• Maintain all Banquet Operations standards as per current European Minimum Standards.
• Maintain service strategy for Banquet Operations.
• Effectively and positively manage changes in operation, policy and procedures, with direct reports.
• Provide regular feedback on progress/ reports/ magazines/ trade press within the industry and how new concepts may be applied to our product.
• Generate new ideas for service and products that will maintain a competitive and leading edge over our competitive set.
• Generate new ideas on signature services.
• Generate new ideas on standards and setup of meeting rooms.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

About the Team

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.