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Bank Porter/Storeperson

Tees, Esk and Wear Valleys NHS Foundation Trust (TEWV)

Middlesbrough

On-site

GBP 24,000

Full time

8 days ago

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Job summary

An established industry player in mental health care is seeking motivated individuals for the role of Relief Porter/Storeperson. This position is essential in maintaining a clean and supportive environment for patients and staff. You will be part of a dedicated team, providing high standards of cleaning and catering services. The role requires flexibility and a passion for patient care, ensuring that all interactions are compassionate and respectful. If you are enthusiastic about making a difference in the lives of individuals with mental health conditions, this opportunity is perfect for you.

Qualifications

  • Experience in cleaning duties and use of chemicals and equipment is essential.
  • Catering and food service experience is beneficial.

Responsibilities

  • Provide cleaning and catering services to office, patient, and communal areas.
  • Interact compassionately with patients and carers at all times.

Skills

Cleaning Skills
Customer Service
Time Management
Effective Communication
Attention to Detail

Education

Food Hygiene Certificate Level 2
Numeracy and Literacy to level 1
Basic IT and keyboard skills
NVQ Level 2 in Housekeeping

Tools

Motorised Cleaning Equipment
Kitchen Equipment

Job description

Job Summary

We require friendly, positive thinking, organised and motivated individuals to work as a Relief Porter/Storeperson within the Trusts Hotel Services Team.

Porter/Storeperson is responsible to provide and maintain cleaning and catering services as part of the Hotel Services team to office, patient and communal areas within the Trust. Ensuring a clean, safe and supportive environment for staff and patients working towards their recovery.

You will need to be passionate and enthusiastic about patient care putting patients at the heart of everything you do. You will be working in a multi-professional team and will need to be able to think on the spot and be empathetic. You will be passionate about our business, creating a culture of continuous improvement.

The post holder will be based at Roseberry Park Hospital and will be required to work between 6 am -6 pm including weekends and bank holidays.

You should be highly motivated, reliable, and flexible also willing to work at short notice as there may be opportunities for extra hours.

Experience in cleaning duties and use of chemicals and equipment are essential as you will be working in a demanding environment. Catering and food service experience would be beneficial along with a passion to providing high standards of customer service.

Main duties of the job

  1. To provide cleaning and catering services as part of a team, to office, patient and communal areas within the Trust.
  2. To interact compassionately with patients and carers at all times. Patients have a range of mental health conditions or learning disabilities.
  3. To show commitment to and participate in quality improvement activities.
  4. To promote at all times a positive image of people with mental health conditions and learning disabilities.
  5. To promote at all times a positive image of Hotel Services and the wider Trust.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

About Us

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.

Date posted

26 March 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year pro rata, per annum

Contract

Bank

Working pattern

Flexible working

Reference number

346-EF-018-25

Job locations

Roseberry Park Hospital

Marton Road

Middlesbrough

TS4 3AF

Job Description

Job responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

The Successful Candidates will complete a 5-day induction programme, location will be agreed prior to start date.

Responsibilities

  1. Food Hygiene Certificate Level 2
  2. Numeracy and Literacy to level 1
  3. Basic IT and keyboard skills
Desirable

  • NVQ Level 2 in Housekeeping or equivalent related to role
Experience Essential

  • Experience in use of cleaning materials and equipment
  • Experience in general cleaning duties
  • Experience of working or volunteering in a mental health or learning disabilities environment
Knowledge Essential

  • Knowledge of Health & Safety and COSHH
  • Knowledge of National Standard of Cleanliness
  • Knowledge of deep-cleaning procedures
  • Knowledge of Patient-Lead Assessment of the Care Environment (PLACE)
  • Good understanding of confidentiality
Skills Essential

  • Able to follow protocols and instructions
  • Able to demonstrate thoroughness and attention to detail in all tasks
  • Safe, efficient and effective techniques in the following areas, producing consistently high standards: Cleaning; Deep cleaning; Use of motorised cleaning equipment e.g. floor scrubber, carpet cleaner; Use of kitchen equipment; Preparation and serving of food; Use and cleaning of regeneration ovens; Washing and ironing
  • Effective verbal and written communication skills
  • Time management and ability to prioritise effectively
  • Breakaway techniques
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

Roseberry Park Hospital

Marton Road

Middlesbrough

TS4 3AF

Employer's website

https://www.tewv.nhs.uk/
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