Bank Pharmacy Assistant Band 3 ( Chase Farm OUTPATIENT ONLY)

Job Summary

The post holder will assist in reception duties and the general dispensing of medicines. They will be the link between patients, their carers and/or representatives, medical staff and visitors to the dispensary and pharmacy staff. They will take in private out-patient prescriptions, To Take Away (TTA) prescriptions and requisitions and handle financial transactions. They will behave in a manner that is both sensitive and that ensures patient confidentiality at all times.

The post holder will also supervise a team of support workers and apprentices in the patient services areas. They will be responsible for training staff rotating through the dispensary, which can include general dispensing, hatch duty, stock receipt and stock control.

The post holder will be part of a high performing team that is expected to demonstrate behaviours that promote the outpatient pharmacy and Royal Free London values. This means that in undertaking this role the post holder is expected at all times to behave in a way that demonstrates commitment to the delivery of respectful and compassionate care to all.

The post holder will be mainly based at the Royal Free Hospital (OUTPATIENT PHARMACY) which is a busy and dynamic tertiary care centre.

We are looking for applicants for Band 3 Pharmacy Assistant role.

THIS ROLE IS BASED WITHIN OUTPATIENT PHARMACY (CHASE FARM HOSPITAL).

Main Duties of the Job

1. DISPENSARY RESPONSIBILITIES

1. To assist in the dispensing of out patient (RF only) prescriptions under the supervision of a pharmacist/qualified pharmacy technician (after appropriate training), including ward based dispensing.
2. To assist in the preparation of porter bags/boxes and audit records for delivery of medicines to wards and departments.

2. RECEPTION DUTIES AND RESPONSIBILITIES

1. To assist in reception duties including taking in prescriptions, collection of fees and entry of prescription details onto computer system (PTS - prescription tracking system) as per procedures.
2. To handle patient enquiries regarding the collection of prescriptions, to locate the dispensed item and alert a suitably trained member of the dispensary team to hand out the medications.

3. STOCK CONTROL RESPONSIBILITIES

1. To be aware of and put into practice the principles of good stock control at all times, including correctly storing stock, stock rotation and routine checking of expiry dates.
2. To participate in stock management, including stock counts & maintaining cold chain storage for medicines during receipt, dispensing, checking and delivery processes.

4. TRAINING AND EDUCATIONAL RESPONSIBILITIES

1. To assist in the supervision and training of junior staff, including support workers and pre-registration trainee pharmacy technicians.
2. To participate in the induction of new staff.
3. To participate in all mandatory training and any training deemed appropriate by the Technician Team Manager.
4. To participate in a system of performance appraisal.
5. To manage the Band 2 Pharmacy Support Worker apprentice and assign jobs as necessary.

Person Specification

Royal Free World Class Values

• Demonstrable ability to meet the Trust Values.

Education & Professional Qualifications

• Educated to GCSE or equivalent including Maths, English, Science - Grade C / 4 and above.
• Must have successfully completed the Level 2 Pharmacy Service Skills apprenticeship or equivalent.
• Good working knowledge of IT Microsoft Packages such as Outlook, Word, Excel and other relevant programmes.
• Demonstrate understanding the importance of patient confidentiality and data protection.

Experience

• Able to prioritise workload effectively.
• Previous experience of working in a Pharmacy.
• Experience of stock management.
• Team member with an adaptable and flexible approach to work, willing to adapt to changing situations.
• Able to respond to unpredictable work patterns.
• Ability to work well as a team member.
• Demonstrated abilities to work to set procedures.
• Demonstrated ability to show attention to detail.
• Demonstrated ability to work accurately under pressure.
• Demonstrated ability to prioritise routine daily tasks using own initiative.

Skills and Aptitudes

• Demonstrate ability to organise own workload.
• Demonstrate ability to communicate effectively using clear written and spoken English.
• Demonstrates basic numeracy skills, the ability to be able to add, multiply, subtract and divide.
• Able to move heavy loads when required.
• Familiar with computer systems and basic keyboard skills.
• Ability to develop effective working relationships across the organization.

Personal Qualities & Attributes

• Ability to develop effective working relationships across the organization.
• Effective organisational skills.
• Ability to work in a busy environment.
• Well-motivated.

Others

• Able to do late duty, weekend duties and bank holidays as rostered.
• Appreciation of need to maintain confidentiality and security.
• Awareness of Equal Opportunities.
• Enthusiastic and shows initiative.
• Flexibility with regard to changes in work schedule.
• Good attendance record and good time keeping/ time management.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Details

Employer Name: Royal Free London NHS Foundation Trust

Address: Chase Farm Hospital, Enfield, EN2 8JL

Website: Royal Free London Jobs