Bank Medical Laboratory Assistant

Job Overview

We are excited to offer a fantastic opportunity for a motivated and dynamic individual to join our dedicated team within the Pathology Specimen Reception Department at Frimley Park Hospital.

This is a Bank position with flexible working opportunities, making it ideal for someone seeking adaptable hours in a fast-paced and supportive healthcare environment.

What We’re Looking For

While no formal qualifications or prior experience are required, we are seeking someone who can demonstrate:

• Excellent typing and data entry skills
• Strong attention to detail
• A positive, proactive approach to work
• Excellent interpersonal and communication skills
• The ability to work efficiently in a busy, team-oriented setting

If you’re passionate about contributing to patient care behind the scenes and are eager to gain experience in a vital NHS support role, we’d love to hear from you.

Join us and help make a difference.

Please note: this role is not suitable for recent graduates looking for progression into the Biomedical Scientist role.

Main duties of the job

• To work as part of a team to provide a high-quality service to all users of the Pathology Department.
• Applicant must be able to work night shifts when and if required to meet service needs.
• Maintain good communication with the Specimen Reception Team Leader to minimise errors, set priorities, and ensure all work is completed within the working day.
• Develop and maintain effective working relationships with senior laboratory staff.
• Receive, sort, and accurately label patient samples including blood, bodily fluids, and other materials for laboratory processing.
• Assist in the electronic production and distribution of pathology reports via post or fax.
• Accurately input patient and sample data into the Pathology computer system in line with departmental procedures.
• Handle incoming telephone enquiries directed to Specimen Reception, including:
• Providing pathology results for Haematology, Biochemistry, and Microbiology where appropriate.
• Redirecting calls to the relevant laboratory or clinical area when necessary.
• Liaise with external laboratories for investigations or tests not performed in-house.
• Notify relevant Consultants, Doctors, or Nursing staff—either over the phone or face-to-face—if an incorrect sample or incomplete information has been received.
• Advise staff on appropriate specimen collection procedures in line with the Pathology Handbook.
• Provide patients with information regarding 24-hour urine collection procedures over the phone and in person.
• Direct patients requesting results to the appropriate requesting clinician.
• Receive and assist all visitors to the laboratory in a professional, courteous, and helpful manner.
• Maintain confidentiality and handle sensitive information appropriately in line with Trust policies.

Person specification

Ability

• Ability to work to tight deadlines
• Ability to pay attention to detail
• Flexibility with working hours

Experience

• Good keyboard skills
• Experience of working in a busy environment
• Good team player

Flexibility

• Able to work night shifts if/when required

Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire.

Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.

Apply online now