Bank - Inpatient Healthcare Assistant

Bank - Inpatient Healthcare Assistant, Rainham

Client:

NELFT NHS Foundation Trust

Location:

Rainham

Job Category:

Healthcare

EU work permit required:

Yes

Job Reference:

c308603c52df

Job Views:

5

Posted:

06.04.2025

Job Description:

Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.

Job overview

We are seeking to recruit a fulltime Inpatient Healthcare Assistant with experience of NHS processes and procedures. You will be a member of and support a dynamic paediatric team (Havering) within NELFT. We are based at The Acorn Centre, 306 London Road, RM7 9NH.

Main duties of the job

1. Provide a responsive and efficient administrative service to meet the needs of the community Paediatrics service.
2. Provide general admin support to the paediatric team including cover for our child protection secretary when required.
3. Use reason, intellect and judgement to work on your own initiative to deal with matters on behalf of your Manager.
4. Be an effective decision maker, able to prioritise own workload whilst responding to interruptions.
5. Proactively deal with issues without reference to others.

Working for our organisation

Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

High Cost Area Supplement – Outer London
This post also attracts payment for High Cost Area Supplement of 15% of the basic salary with a minimum payment of £4,313 and a maximum payment of £5,436 per annum (pro rata for part-time).

Previous applicants need not apply

Certificates of Sponsorship

Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points based system.

Detailed job description and main responsibilities

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Please refer to the Job discretion and Person specification for more details.

Person specification

Skills

• NVQ level 2 or equivalent standard of literacy and numeracy
• NVQ level 3 in relevant subject or equivalent level of proven experience

Experience

• Knowledge of software programmes including MS Office and Teams
• 3 years Administration experience
• Experience of handling sensitive and confidential information/Maintaining confidentiality/data protection
• Electronic diary, e-mail and office management systems

Knowledge

• Planning and Organisation skills with the ability to prioritise schedules, workloads and adjust plans.
• Able to construct and deliver clear information/instructions to others
• Formal minute taking skills/shorthand
• Clear communication skills including excellent writing, data entry and presentation skills
• Clear understanding of data protection/GDPR

We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT:

• A long-standing and award-winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term/chronic conditions and LGBT staff.
• A commitment to supporting colleagues to achieve a work-life balance, through flexible working opportunities and our efforts to support our working parents and carers. This has resulted in us being recognised as a ‘Top 10 Family Friendly Employer’ from the Working Families Charity.
• Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors.
• Detailed information about our wellbeing and benefits offer can be found in this link.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time hours or another flexible pattern.

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Created on 06/04/2025 by TN United Kingdom