Bank Healthcare Assistant - Newham

Job Introduction
Bank Healthcare Assistant - attractive remuneration package! We have opportunities for Healthcare Assistants to join England’s leading Primary Care Provider’s Bank division, supporting colleagues and practices across London with continuity of care for patients during periods of absence and annual leave.

Main Responsibility

Keys duties will include:

1. To assist with patient duties as required and support other team members.
2. To assist the NP/PN and/or Registered Manager with duties related to CQC outcomes, ensuring compliance is maintained.

The Ideal Candidate

Interested? What you will need to be considered:

1. Experience in a Primary Care setting and phlebotomy is essential.
2. An understanding of confidentiality is required and the ability to use own judgment.
3. The post holder must be an excellent communicator both spoken and written.
4. The post holder must be well presented and wear a uniform in line with Operose Health requirements.
5. Must be able to relay clinical information clearly.
6. Must have PC skills ideally will be able to use basic Word, Excel and e-mail.
7. Must be comfortable with following processes/procedures.
8. Should be personable, polite and patient.
9. Needs to have an empathy with patients, some of whom may not be so patient or polite due to anxiety.
10. Ability to remain calm in sometimes fraught circumstances.
11. Needs to be sensitive when dealing with confidential issues.
12. Needs to apply common sense when dealing with situations which do not fit the norm.
13. Must be adaptable and comfortable dealing with changing priorities and be a team player.
14. Must be able to assess their own competency.
15. Must be aware of the professional boundaries they are working to and highlight any areas of required development.

Package Description

What we can offer you as a Healthcare Assistant:

1. Competitive hourly remuneration.
2. NHS Pension.
3. Accrued paid annual leave.
4. EAP We Care.
5. Access to our bespoke learning management system and annual formative clinical assessments to support competency development.
6. Varied opportunities for career development within our wider organisation.

About the Company

We change lives by transforming health and care. Established in 2006, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team.

We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can. As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.