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Bank Bookings Administrator

Nuffield Health Brentwood

Leicester

On-site

GBP 60,000 - 80,000

5 days ago
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Job summary

An established industry player is seeking a dedicated Bookings Administrator to join their Leicester Hospital team. This part-time role involves managing a high volume of appointment requests while ensuring exceptional customer service and administrative accuracy. You will play a vital role in coordinating appointments and supporting the hospital's operational needs. The company values employee wellbeing, offering a range of benefits including free gym membership and health assessments. If you are passionate about making a difference in healthcare and enjoy a supportive work environment, this opportunity is perfect for you.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

  • Experience in a customer-facing environment is preferred.
  • NVQ level 2 in Business and Administration or equivalent is required.

Responsibilities

  • Administer a large volume of email requests from referrals to appointments.
  • Ensure accurate data management and prepare reports as required.
  • Co-ordinate room and consultant availability for appointments.

Skills

Empathy

Attention to detail

Customer service

Education

NVQ level 2 in Business and Administration

Job description


Leicester Hospital | Administration | Bank | Part time |
£12.01 Per Hour

We are looking for a Bookings Administrator in our hospital who will be responsible for administering a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables whilst exceeding customer expectations. Preferably you will hold a NVQ level 2 in Business and Administration or equivalent and experience of working in a customer facing environment, to help us build a healthier nation.

As our Bookings Administrator you will:

  1. Bring empathy, sympathy and sensitivity to the role.
  2. Ensure complex administration and support, meets the required standards and timescales.
  3. Have attention to detail ensuring all data/information is accurate using the appropriate system and format.
  4. Prepare standard and ad-hoc reports as required by the department.
  5. Handle appointments bookings and changes.
  6. Co-ordinate availability of rooms and consultants.
  7. Create, alter or cancel clinics as required to support business needs.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.

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