Band 6 Patient Safety Reviewer-Bath

Do you have an interest in Patient Safety and are you looking to support system-based learning within AWP?

We are looking for someone who supports service users across health and social care to join our Patient Safety Team across AWP in the delivery of the Patient Safety Incident Response framework. We recognise that people with a range of professional backgrounds bring a range of experiences which enrich our learning.

We are looking for someone who looks beyond the obvious, who is curious and who can communicate with a broad range of people to support our objectives of quality learning.

Main duties of the job

The post-holder will work with service and professional leads, patient safety leads, service users and carers to develop robust and meaningful investigations to establish learning from events within the Patient Safety Incident Response Framework.

The post-holder will be responsible for the collection and analysis of complex information from a number of sources, for producing high-quality investigation reports, and for developing (with relevant professional and governance leads) an implementation plan.

The post holder will be responsible for engaging with those affected by serious incidents, including bereaved families, to ensure they have an opportunity to participate in the investigation process. This will include speaking with patients and/or their families who wish to raise concerns or questions they have about the care and treatment delivered by the Trust and striving to answer those questions.

The post-holder will support delivery units in patient safety improvement activities with the aim of improving patient safety and proactively reducing risks from unanticipated adverse events. They will participate as a member of the patient safety team to ensure compliance with regulatory and statutory patient safety requirements.

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust): a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

AWP is committed to support and create a positive research and evidence-based environment and culture, which can have a beneficial impact on everyone who works for the organisation and the care we provide to those who use our services.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Job responsibilities

• Maintain a caseload of active investigations and reviews, prioritising and structuring your activity to most effectively meet demand and reporting deadlines.
• To undertake investigations and reviews into the range of incidents using the PSIRF framework.
• Facilitate patient safety review meetings with staff groups and other appropriately interested parties.
• Complete investigations and reviews within specified and agreed timescales.
• Complete investigation reports to a high standard using the agreed reporting template.
• Identify and record care and service delivery problems.
• Identify and record learning.
• Identify and record recommendations for improvements to practice and care delivery systems, at an organisational, delivery unit and individual level.
• In collaboration with appropriate professional, service and governance leads, contribute to the implementation of quality improvement and work plans at local level to support the implementation of learning.
• To identify and report any problems or deficits encountered.
• Presenting, describing and discussing your findings and learning from each review at the Trust's Learning Panel and relevant delivery unit governance forums.

Person Specification

Education and Qualification

• Educated to degree level or equivalent experience.
• Current professional health/social care registration or a degree qualification in a relevant field.
• Recognised project management qualification.

Experience and Knowledge

• Experience of working in an NHS Service(s).
• Experience of report writing.
• Experience of chairing and facilitating meetings.
• Experience of undertaking reviews and investigations of human work systems.
• Experience of presenting and sharing your work at professional meetings and forums.
• Knowledge of the role and impact of human factors in relation to patient safety incidents.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.