Band 5 Office Business Support Manager

Northumbria Healthcare NHS Foundation Trust; Birmingham; On-site; GBP 60,000 - 80,000

Job description

Job Summary

An excellent opportunity has arisen for an Office Business Support Manager to support the Divisional Director and Deputy Director within the Adult and Specialist Rehabilitation Division working at Moseley Hall Hospital. The post is a permanent full-time position, working 37.5 hours a week.

The postholder will be responsible for the provision of comprehensive secretarial and administrative support to the Divisional Director and Deputy Divisional Director, including managing staff in the Divisional Admin team who support other members of the Divisional Senior Management team. The postholder will need the ability to work under pressure, prioritise workload, and handle sensitive and confidential information.

We are looking for an experienced Office Manager/PA with excellent communication skills and solid experience of providing comprehensive secretarial and administrative support, including high-level meetings, coordinating projects, and organising events.

Main Duties of the Job

1. Provide day-to-day high-level secretarial, administrative, and business support to the Divisional Director and Deputy Divisional Director.
2. Be responsible for specific project work as required by the Divisional Director and Deputy Divisional Director.
3. Provide a link between the Divisional Director and Deputy Divisional Directors and their direct reports and other key personnel both internally and externally.
4. Support the divisional Business Information and Performance Manager as required.
5. Manage the Divisional Administration Office at MHH and staff to ensure the smooth running of the service.
6. Demonstrate a high level of communication and interpersonal skills in dealing with a wide range of NHS staff and external agencies/organisations.
7. Use a high level of initiative to manage and prioritise a busy workload to meet strict deadlines.

About Us

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics, and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre, and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

Job Responsibilities

Please see the job description and person specification for more detailed information on the job role.

Person Specification

Qualifications / Training Essential

• Educated to degree level in business/administration/management or equivalent experience.
• Project management qualification or equivalent experience or training and/or evidence of successfully managing and completing projects.
• Evidence of personal and professional development.

Experience Essential

• Experience of administration and working to a senior manager in an office environment.
• Experience of providing a high level of meeting administration support.
• Experience of staff development and training.
• Experience with dealing with matters of a sensitive and confidential nature.
• Experience of using information monitoring systems.
• Experience of leading change and improvement.
• Experience of using E-Systems for finance, workforce, project management, and staff management.
• Experience of organising and coordinating workshops, meetings, seminars, or similar events.
• Experience of analysing performance data.

Skills/Knowledge Essential

• High level of IT proficiency with Office applications.
• Up-to-date knowledge of admin systems and processes.
• Ability to interrogate and filter database information.
• Ability to communicate at all levels effectively.
• Project management skills.
• Ability to prioritise and meet deadlines.
• Ability to deliver a high level of accuracy and consistency in all work undertaken.
• Knowledge of paper and electronic records management.
• Knowledge of the law relating to Data Protection.
• Knowledge of Health & Safety as it applies to office environments.
• Ability to solve problems.

Personal Qualities Essential

• Excellent interpersonal skills.
• Reliable and flexible.
• Able to work on own initiative.
• Motivation to develop self and others.
• 'Can-do' attitude.

Other Job Requirements Essential

• Ability to establish effective working relationships.
• Able to work across both divisional administration bases and cover as required.
• Ability to identify own personal and professional development needs.
• Ability to undertake further training and development as required for the post.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

Employer Details

Employer Name: Birmingham Community Healthcare NHS FT
Address: Moseley Hall Hospital, Alcester Road, Birmingham, B13 8JL
Employer's Website: BCHC Website